Houston >River Oaks Car Stereo
“customer service was mediocre”
Avoid this place, appointments mean
nothing to them. I had an appointment for an install on a Friday at 11 am that I made earlier in the week. I was assured they could fit me in. I show up and after searching all over for someone who knows anything, the big guy with long hair and glasses who was running the place said "we can't get you in til next Wednesday". I said "--name deleted-- said I could drop my car off at 11am today". He just looked at me and shook his head.
I ended up installing it myself and spending the money that would have gone to this corrupt business on better things.
River Oaks Car Stereo management lies, go someplace else.
Very Informative and Very Helpful. I purchased a GM12-AUX from them to add an AUX port to my 2004 Impala. I am by no means a sound/stereo specialist, so I called the number listed on their site and was helped by a gentleman named Dwayne. He was very insightful and was able to help me find the part I needed. I ordered it on their site, it shipped next day, and I had it in 5 days. I forgot to mention that I live in Pennsylvania. Thank you for the great experience so far!
Thanks for the help in getting me rolling with the CK 3100. Thanks for the help in getting me rolling with the CK 3100 parrot. With the harness and a little help from you guys it was a simple plug & play right into my 1998 ford exploder!!! The system works great, everyone I have asked about the quality of the sound thought it was crystal clear. And you guys saved me about $400 that the local installer wanted to do the job. Thank you again and for all my future projects I will be coming to you. I have already send several people your way and will continue to do so. Best Regards
Fast!. My order came. Everything's in good condition and I must say- that was fast! Thanks also for including step-by-step instructions on how to install the mount kit. That will help the installers greatly. Again, thanks for the quick turnaround
Awesome tech support. I called your tech support about my BMW stereo not working and the guy got it going for me in under 60 seconds... awesome tech support, I will definitely buy from you guys again!
To make a long story short, the plan was flawless. I called Dwayne a few weeks ago regarding a 97 Expedition with a Video system wanting to add a Parrot CK3100 and a Lowrance iWAY 500c GPS. He was gracious enough to spend about 30 minutes formulating a plan involving an x3 auxiliary input device which I ended up purchasing from you guys. The crux of the problem was that the Mach audio system doe s not like the Parrot connections and there is no wiring harness yet available to even try. To make a long story short, the plan was flawless with the Parrot on the x1 channel, the GPS on x2 and I will soon be moving the video system off the FM xmitter to the x3 Channel. Thanks!!!
Please add me to your list of satisfied customers. Gentlemen, I have just installed my patch cord and could not be happier. Please add me to your list of satisfied customers. Regards
Easiest and best quality. Just wanted to let you guys know, i recently bought a wiring kit and dash kit for a 99 mercury mountaineer, and ive installed quite a few systems in my day, And ive used many different kits, The Kits You sell were the easiest and best quality kits ive ever used Also the shipping was fast and, i also asked a few questions and they were promptly responded too keep up the great work, and ill definitely be buying my audio supplies from you guys again!
I was impressed. Don't do much purchasing via the web but was pleasantly suprised with my order from you. Kit was as advertised didn't have to do do any adaptions and every thing lined up as it should, making the installation easy. I do alot of my own work and know this isn't always the way it seems to work out. Anyway I was impressed - Thanks
In awe of your outstanding service. Just to let you know, I needed a hard to find adapter and called up Monday. You had a LIVE PERSON! answer the phone on the first ring, answered my question right away, and had the part in my hand in 2 days! You guys really run a class act. I am impressed and just wanted to take the time to thank you for running the kind of business that is so hard to find these days. I am bookmarking your homepage and look forward to doing business with you again.
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