07/15/09

Very honest

by Chuckman

I've been going to Joe's auto for several years. First honest to the core mechanic I've ever found. Once he diagnosed my Grand Cherokee just by my silly description of the sounds- Then jacked it up, tightened two bolts, and sent me on my way for free. When there was a problem with a repair, I brought it back and he dropped everything & fixed the problem. My truck has never been in the shop for more than a day, no matter what the problem- New front drive shaft, new a/c system, whatever. The guy is good.

• Pros: Honesty, timeliness
• Cons: Can't think of any

11/21/08

Great and honest work

by JonathanHouston

Joe's was recommended to me by someone who works in the car industry and trusts Joe's with a LOT of repair work every year. I have not taken a highly customized car to Joe a number of times. He has been extremely Honest and fair in his prices. He has always fixed what was wrong the first time. The one time I had a custom built alternator and he didn't feel his original work was performing as well as it should so he rebuilt the alternator for free. I trust Joe and will continue to take my cars to him.

06/27/08

JOE BLEW IT! FROM THE SERVICE TO THE WARRANTY......

by dtownurbangirl

MY CAR WAS RUNNING HOT AND THEY DIAGNOSED AS A THERMOSTAT! SO I GOT THAT FIXED AND I PAID AND LEFT. THAT SAME DAY MY CAR OVERHEATED, WHICH CAUSED EVEN MORE DAMAGES SO THE CLOSEST GARAGE I COULD MAKE IT SAID, "IF I FIXED IT ORIGINALLY RIGHT, I WOULN'T HAVE NEED A NEW ENGINE NOW."

I'M SO UPSET I'M GOING TO CONTACT MY ATTORNEY FOR WORK PERFORMED THAT WASN'T EVEN NECCESSARY OR PROBABLY EVEN THE PROBLEM AND PROMISES THEY MADE EVERYTHING WAS OK. BE AWARE. BE VERY AWARE.

• Pros: NONE