Jewelry >I W Marks Jewelers
3841 Bellaire Blvd, Houston, TX | Directions 7702529.705924 -95.437972
M-W, Friday, and Saturday 10am-6pm, Thursday 10am-9pm, Closed on Sunday
Neighborhoods: Southside Place
If I could give them 10 stars I would. The most friendly and compassionate group of people I have ever had the pleasure of working with.
They listened to what me and my husband needed for our wedding rings and delivered with exact precision.
It is a family owned business and they treat you like family when you walk in the door. They have everything you need for any occasion. All my special jewelry items will come from the Marks brothers!!
What a lifesaver! – I needed a gift for my anniversary night, last minute shopping that I forgot to do very attentive to my needs, great service, friendly and fun! Made my purchase easy!
I will return soon for the next anniversary and b-day gift!
Wonderful Service Wonderful merchandise = satisfied wife – I W Marks is a first class store! Friendly associates, wonderful owners, and beautiful merchandise. My husband and I went in looking to upgrade my wedding ring. Daniel Marks spent time with us helping us find my perfect stone and setting. Never once did I feel rushed, or in a hurry. Daniel was patient and kind and walked me through all the steps to getting the ring that fit my style and budget.
August 13, 2011 – I was told about this jewelry store by a friend. This store has the best selection of diamond rings/settings I have ever seen, and I went to many stores in Houston. The staff is very professional and informational. I had a wonderful experience and will be back. They also mounted my diamond in a new setting and resized the ring while I waited. David Holtorf was my salesman and was excellent.
Great Selection and Excellent Service – I was in the store the other day and had a set budget. I told the sales person right away what I had to spend and that I wanted an elegant necklace to wear to an event I was attending. They showed me a variety of necklaces all within my budget. I could not be more pleased. I was treated with respect, even though my budget was not very large. I found a necklace that makes me feel beautiful and will definitely be back.
Great Customer Service – I'm taking a trip next week and was in need of an everyday, versitle watch, that would travel well, affordable, and fashionable. A tall order! I was lucky, both Brad and Daniel Marks helped me to get exactly what I was looking for. I really appreciate the time they took with me to go over all of my options. I could not be any happier.
Avoid This Place!!! – After purchasing a gold TAG Heuer watch ($1,400) from IW Marks, I returned the next day to have it re-sized. The watch repairman said there was a problem with the bracelet because he couldn't remove a link without damaging the bracelet. I suggested replacing the bracelet. I observed as he took it to the manager (owner's son) who, with brute force, twisted the link to remove it. Sure enough, he bent another link and chipped off a 2mm piece of the gold plating from the adjacent link. I pointed out to the repairman that the manager had damaged the bracelet (which cost $250 to replace). The watch repairman walked back to point it out to the manager -- who then denied it. The repairman, obviously not wanting to lose his job said there was nothing he could do. When I confronted the manager, IW Marks' son, he again denied it -- even though he knew I was watching him do it. He claimed the damage was already there. I went to a reputable jewelry store and paid $250 to replace the bracelet.
I will ** NEVER ** shop at IW Marks jewelry store again. If you choose to, please remember that you were warned.
Excellent Place To Shop – I recently bought my husband some cuff links. I did not have a very large budget, but knew I wanted to get him something unique and nice. I told the owner, Brad Marks, what my budget was and he found these beautiful Scott Kay cuff links for my husband. My husband loves them. I would definitely recommend this store.
Waste of time – I agree fully. I W Marks staff showed no interest in waiting on us. There are much better jewelry stores with better selections and pricing than I W Marks. We went to another store and had our wedding rings designed and made there.
Do not waste your time going to I W Marks.
A Fantastic Place – A year ago my husband suprised me with a beautiful pendant for Mother's Day. One of the designers at I W Marks helped him to create his idea and it is absolutely beautiful and I receive so many compliments on it. The bale has come off a couple of times and when I return to the store to have it repaired I am treated very professionally and taken care of with politeness. I love going to this store and if I see a ring or a piece of jewelery I would like to look at closer, even though I am not going to purchase it. they seem to have no problem taking it from the case so I can look at it or even try it on. Whenever I want to purchase a quality piece of jewelery in the future this will be the store I will go to. Perhaps they may be a little higher in price but they have quality merchandise, employees who are very knowledgeable plus they also have great sales. Thank you I W Marks for being a great place to shop.
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