Houston >Food & Dining >
Bakeries >Three Brothers Bakery
4036 S Braeswood Blvd, Houston, TX | Directions 7702529.690146 -95.442336
Monday-Saturday 6:30am- 7pm
Neighborhoods: Braeswood Place, Southwest
Unprofessional at cake tasting – I went to Three Brothers Bakery to have a cake tasting for my wedding. When I showed my idea for the wedding cake (which was very simple), the woman I met with told me she couldn't do it. I had already met with two other vendors who had told me my cake would be no problem. Instead of listing my options to try to make my cake work, she gave a full explanation of their cake creating process just to show why she wouldn't do my cake the way I wanted. In addition, she asked about where else I had been and how much they quoted for the cake, which I found very unprofessional. She even told me to check up on the cake sizes at the other vendors, because they might be skimping on the cake to make a good price. In the end, she actually told me to go with another vendor, because they were offering a lower price and no delivery fee. It was obvious that since I came own with my own idea and opinion, she was not not willing to work with me to make the cake I wanted.
As for the cake tasting, I would give the cake a 3 out of 5.
Birthday party heroes – There was a big mix up in the date for 4 cakes and several cupcakes, but TBB never missed a beat. My heart sank, but TBB made my worries disappear. They delivered the 4 cakes and cupcakes in 2 hours. I don't know how they did it. The party never missed a beat and the parents all raved at the delicious sweet and beautiful cakes! Words cannot express my appreciation! What a pleasure to see that there are businesses still out there that believe in service! Here's to you TBB! I will be a customer for life! (I see why my late grandmother loved this place.)
Worst Bread Ever – I moved to The Houston area in August of 2005 and my sister bought us some Rye from Three Brothers, Their Corn Rye is more like Russian Rye or white bread. New Years day 2011 we gave Three Brothers another try worse then the first time, this time the bread was like pure air with no solid consistency and lousy crust. It doesn't even taste good toasted! If someone would open up a good Jewish bakery in competition they would put them out of business. I decided to make my own Corn Rye and it turned out better tasting the first try. I really wonder where Three Brother got their Recipe.
Simply Amazing – I have worked with TBB as a vendor at a local state entity. I have always been able to count on them to deliver on time. There quality of service matches there quantity and quality of food. They have all sorts of different ideas for your every need.
Three Brothers always answers the phone – I had an emergency on Saturday afternoon and Three Brothers came to the rescue. My wife was bringing snacks to a baby shower and I tripped carrying a box of petite fours for the shower. They had little confectionary baby shoes on top and very few survived the fall. Three Brothers answered the phone late Saturday afternoon and the manager was extremely sweet and helpful. We sent a picture of the survivors and she made sure that her designer would have two dozen replacements ready by 10 AM Sunday morning! The ladies at the shower did not miss a beat and loved the excellent design work on the petite fours.
Terrible! Don't Do It! – Buyer BEWARE!!! Three Brothers Bakery maybe the worst on-line transaction and the rudest customer service we have ever seen! We ordered a cake on-line for a colleague?s birthday. The transaction itself was terrible! It involved filling out a Credit Card Authorization form, which we had to electronically scan and e-mail back. On-line transactions are now very common and are NEVER this complicated. BTW, during this process, every person we talked to gave us a different story? most of which turns out to have been wrong! On the day of the event, the cake was not delivered so we called to inquire about the problem. Instead of trying to fix the issue, they blamed us! I have NEVER seen such POOR customer service. After reading other reviews, apparently this is the way they usually do business. Despite all the negative reviews, if you decide to order something from Three Brothers Bakery, be careful... if their baking skills are anything like their customer service, you?ll need to keep the PEPTO-BISMOL handy!
one of the brothers is... – I had sent them a photo of a cake and they promised to make it. It was a pricey little cake($75) but when it came out the color was completely wrong. The picture of our cake had a dark fuschia ribbon and the cake had a pepto-bismol pink ribbon. So I was disappointed cause the cake was pricey and the girl hide in the back and the owner came out, so we told him it was the wrong color. The owner responded that they are not a paint store. They fixed it and made it better but I was mad that the owner was so rude. Especially when they had a digital image of what the final product should look like. He came back with this horrible print out and the ribbon looked red so "since they are not a paint store" they changed it to red but it was no where near pepto-bismol pink. He was saying it was my fault because the handout said a bright pink ribbon but it also stated see photo. Uncalled for they had a professional digital image sent via email. I'm so mad totally wreck my 1st wedding anniversary. Never going back because one of the brothers is so rude.
AWESOME CAKES EVEN AT THE LAST MINUTE – I HAVE GONE TO THREE BROTHER'S ON MANY OCCASIONS AT THE LAST MINUTE FOR B-DAY CAKES OR ANY SPECIAL OCCASION WHERE DESSERT WAS A MUST- THEY HAVE WONDERFUL CAKES - ALWAYS VERY FRESH AND FLAVORFUL--- THE PRICES ARE GOOD ALSO - I WENT TO THREE BROTHER'S - LAST MINUTE AND PURCHASED A WONDERFUL STRAWBERRY WHIPPED CREAM CAKE FOR 26 DOLLARS-- IT WAS A GREAT CAKE AND EVERYONE WENT ON ABOUT HOW GOOD IT WAS. THANKS TO THREE BROTHER'S
delicious desserts – I love this place! The cakes are the best! They are always fresh, moist and just melt in your mouth. Everytime we have an event at work this is my first place to stop. Their chocolate cake with rumballs is like heaven.
best bakery – Can't say enough about the black and white cookies!!!! Have one need I say more!!! Great place I just wish that had a location where I live!!!
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