All Cats Veterinary Clinic

05/23/12

Worst for Customer Service

by Kaysey

Rude. They seem to forget that without clients, they would'nt have a clinic. Was told they close for lunch at 1 pm because they, too, have appointments. Refused to accomodate me 10 minutes to get there (it was 12:45) to pick up flea stuff.

02/07/12

Good vet without the glitz

by Ropoem

I grew up with expensive vets that prided themselves on huge practices, late hours, shiny new floors, and $5 bedtime stories for your boarded pet (totally serious). When I moved, I was referred to Dr. Rigoni by my cats' breeder and will admit I was a bit taken aback by the accomodations. None of the blindingly shiny new linoleum, light wood reception counter, in-house pharmacy I had seen in the four vet clinics I'd seen before I moved. Her place is very modest-looking and small, but if you sit in her waiting room for a while, you begin to notice all the personal touches, the bazillion cat show ribbons, cat trees, and, most important to me, cleanliness. The soundproof-ness of the place leaves something to be desired, and there usually is one large older dog shambling around in back. Her cats that wander around and jump on your lap are adorable. The exam rooms are spartan and small but the exam table is spacious.

Aside accommodations, I really am happy with Dr. Rigoni and her staff. They can be blunt and don't sugar-coat things but are obviously very concerned about the cats. As a vet, Dr. Rigoni is top-notch in my opinion; like others have mentioned, she's very good at diagnosing what other vets have overlooked and is thorough in her treatment. I've had some emergencies with my cats over the past two years, and Dr. Rigoni has always been ready to help the cats on the fly and doesn't charge me an arm and a leg for it.

My main criticisms are the hours (I usually have to leave work early to get there before the office closes at 5:30) , cramped space in the exam rooms and cat boarding cages, and her bluntness (sometimes you just want to hear that your cat should be ok even if you know that it may not turn out that way).

02/01/12

All Cats Verterinary Clinic Is The Best!

by Pets Parent

Dr. Rigoni and her entire staff are THE BEST! I've been taking my cats to All Cats Clinic for several years, and Dr. Rigoni saved the lives of two of my cats by rapidly diagnosing their problems and taking immediate necessary action! Dr. Rigoni is professional, compassionate, and always friendly. She takes time to answer any questions, and her staff is always helpful.

The waiting area atmosphere at All Cats is cheerful and relaxed just like the staff, which I like a lot. I think a relaxed atmosphere results in pets and pet owners who are less stressed by visits to the vet.

Additionally, I think All Cats has very reasonable fees, which is so important to many pet owners in this economy.

Dr. Rigoni and the All Cats Clinic have earned my highest recommendation!

01/18/12

WHAT???

by Winstons Mom

I cannot BELIEVE the nasty reviews I'm reading here. Dr. Rigoni and EVERYONE in her clinic are THE BEST! I've been taking my cats to this place for over twenty years. I even live in another state now and bring my cat here whenever possible. THE BEST - enough said!!!

10/18/11

Animal Neglect

by TheJulie

I took my cat there to get his annual shots. I was told that Dr Rigoni was out of town (despite the appointment that I'd set up weeks ago) and that she was on her way back via plane. I was told that they could take the cat as a drop off, that he would be provided food, water and a litter box during the day, and that I could pick him up during the 3:30 pickup time. I was assured he would be taken care of.

When I returned at 3:30, it was obvious by my cat's condition that he had not been removed from the carrier all day except to give him the shots. He was not provided with food or water, and was matted in his own feces. I will never return.