05/13/09

No longer open and I'm out $300! :-(

by houstonmom01

I bought a gift certificate for a romantic spa package for my husband and I for Valentine's Day. We call to schedule the appointment...they're closed! No longer open - BANKRUPT! And I'm out $300+ with no spa day!! No one called me to tell me this or anything..I had to find out by calling, plus reading it on the internet (see review below).

I'm NOT happy...

03/16/09

Bankrupt?

by KrisB

My husband booked a spa day for me and my sister for my birthday. The spa called at 4:30 the afternoon before our 9:0) am appointment to let us know that they had filed bankruptcy and would no longer be open.

01/25/09

Not the best massage

by sexyrainchick12

My fiance and I had a close to you bath & a unique touch massage in the VIP suite. The suite was very nice and private, but it was upstairs to you had to go outside of the spa to get to the elevator which took you upstairs to the suite. I thought this was weird. The close to you bath: the water was way too hot when we got in so we had to turn on the cold water for a while so we could actually enjoy it. Then, when we turned the jets on in the jacuzzi, the bubbles would start to overflow and we'd have to turn them off! I think they put the whole bottle of bubble bath in there. We also got a plate of fruit, which was fresh and good, and some water. After the bath, we had our massages. It was a combo of swedish massage, hot stones, hot towels, & aromatherapy. I was disappointed when my fiance said they used the stones and towels on his back and legs (I only got them on my back...and 1 single towel at that). It might as well have been a regular swedish massage. The towel & stones were a little too hot, but I adjusted to them. I had rafael do my massage and I have to say I've had better (and for a cheaper rate too). So after our massages we went back downstairs into the relaxation room for 20-30min. No one ever came back and told us we could change back into our clothes, we were just left there and no one was around. So we took it upon ourselves to leave and get dressed then went to the front to pay. I'm not sure if this is the usual here (it was our first time at this spa) but I thought it was weird we were put in that room and given no instruction as to when we could change or whether they were coming back for us. The lady at the front desk was always very nice. She offered us a drink upon arrival & made sure to ask if everything went well when we left. Overall, I would probably not come back here. I will drive a little farther to sugarland and get a 1hr, better massage for $50 or at least try other spas before I would even consider this place again.

• Pros: location easy to get to
• Cons: weird set-up, expensive for what we got