10/22/08

Horrible Customer Service...

by wolfy814

I did a search for reviews for this place just to write a review. I am not one or normally do this but I felt compelled to let people know about this place. I did a search on Google and found the website. It looked decently professional so I called and was greeted with, "something something hold". A minute later the same guy picked up and said, "no trucks". I thought to myself, "does this guy think I am someone else?"

I asked if he had any trucks just to make sure and he replied with. "not through no water I don't".

It's important to realize I didn't even get to the point where I would have asked for a tow. If this is the start I would hate to see how bad it would have gotten further into it.

• Pros: Ok Website
• Cons: Rude

04/13/08

Avoid at all costs.

by robitor

This place is horrible, the guy working for them is extremely rude, and cusses on the phone when you are talking to him politely. Not only that, they illegally towed my car and wouldn't even refund my money. And on top of this I got my car out not over an hour after they had towed my car and it was 191 dollars!! Never go to this place, they are a shady place and extremely rude.

11/14/07

Terrible service

by chasingamy21

I work for a property management company and I had called Fast Tow letting them we were interested in have them service a whole shopping center. I asked for an email addres and I was put on hold for over 5 minutes. I eventually just hung up. The guy who answered the phone was also very rude. Just forget this company and move on.