Houston >Food & Dining > Vincent's
2701 W Dallas St, Houston, TX | Directions 7701929.757401 -95.395066
Neighborhoods: Central, Neartown/ Montrose
definitely not what it used to be – My friends and I have had a traditin of going to Vincent's for years, especially around the holiday season. Last new years eve- a bunch of us went- I ordered the lobster and it was like eating a rubber tire. So I figured that because it was new years and busy, I couldn't blame vincents for this slip up. Until my most recent visit- when I realized that this restaurant has tanked and is no longer worth the money at all. I just took my father and his girlfriend to Vincent's after we saw a play downtown. This was the must disturbing visit I have ever had here and possibly of houston restaurants in general. Something has happened to the quality of the food. My father and I both ordered red snapper dishes, which I have ordered many times before and loved. What was once served in a large bowl covered in large amounts of mushrooms and crab and garlic butter suace- was now served on a plate- a very very small piece of fish, breaded and overly dried out- with 3 or 4 mushrooms on top and maybe 1/8th cup of crab meat if even? Then there is the tsp of garlic butter sauce on top- not even enough to cover up the horrible bland, overly dry fish. If you have to use your knife to cut fish- you've done something wrong. I got a half cup of cooked spinach on the side. My father's dish was sauted and was still dry- his looked just as disspointing and he didn't care for it either. It was so bad, I almost sent it back- because of the 25 dollar charge for it. But my father was on a date, and I didn't want to embarass him. but I can assure you that after the three of us spent 150.00 for pretty bad food, we will not be returning here again. Please take my advice and eat elsewhere, and I would ask this restaurant to seriously change the way their menu is prepared- do not cut corners with small sizes, and hire a solid and reliable cooking staff to make great food again.
Such horrible service! – Dined at Vincent's Feb. 13, 2010. Our reservations were given away to 2 other parties. We waited for 45 minutes before we were actually seated. We ordered our food and the waiter was very reluctant to write down our orders. He was running around panicking with no one to assist him in his area (back room of restaurant). We finally received our food 1 hr later and some entrees were cold. We had to send the cold entrees back to the kitchen. That took another 20 minutes. The surrounding tables were very frustrated with the waiter and the lack of service also. While exiting, the manager stopped one of our friends and asked in a rude and condescending manner, "WELL... ARE YOU HAPPY NOW".
We have been going to this restaurant for the past five years and have never encountered such rude service. I will certainly never come back.
Not what it used to be – I've dined at Vincents for many years and have grown disappointed by the poor service as of late and lack of customer focus. The ambiance used to be great, now it seems blindly focused on making money with disregard to customer value and patronage. Most recently the restaurant required a credit card simply to make a reservation and indicated a $50/person cancellation fee if the reservation wasn't canceled w/in 8 hours of the reservation. If your restaurant isn't booked the day before, I doubt such a policy is going to help fill it up. I'm sad to see the prices increase, service stagnate, and poorly thought out business policies such as the reservation policy. This place used to be great, and fortunately there are many others that still care about their customers and offer great value.
Lunch menu portions at dinner menu prices. – Over the years I have always loved Vincen'ts- the atmosphere, service, and food have always been great. The pricing always seemed reasonable until today. My parents were in town for a trip to the museum district so I picked them up and took them to Vincent's for a quick lunch. I was quite disappointed when I realized that they didn't have a lunch menu so I sucked it up and my mom and I ordered the misto salad with chicken (for $15.99). The waiter asked if we would like white meat with our salad and we said "yes". Imagine my surprise when the bill came and we were charged an extra $4 for the "white" chicken. We each had no more than three ounces of (dry) chicken, with dressing-drenched salad for a whopping $20.00 each. I don't know the last time I paid $20.00 for a salad! All told I spent $70.00 treating my parents to a very mediocre lunch. Vincen'ts is very proud of their chicken but honestly, the roasted whole chickens at Costco are every bit as good. I will never eat there again. What a shame!
NO, NO, NO – I recently ate dinner on a Saturday night with my wife and another couple, I made reservations 3 weeks ahead. Once we arrived 10 minutes prior to our reservation we then had to wait over an hour for our table. I later found out that Vincents will over book their reservations so if they have 50 tables they could very easily have 75 reservations for 7pm to 8pm, even though they know they won't have enough room for the booked reservations, so guess what a bunch of people will be waiting. I don't understand why they would over book their reservations and take the chance of losing customers.
Delicious & Fantastic! – Vincent's & Nino's (I really don't know what the difference is) are amazing. No matter which one I go to, the service is fantastic and the food is delicious! I've been a fan for years and will probably continue to be for many more to come. The waiters are always so nice, I've never had a bad experience, and almost always - if one restaurant is full, they can seat you at the other. My favorite things to order are the crab claws for an appetizer, and either the Penne alla Vodka Sauce or Veal Vincent for an entree. SCRUMPTIOUS! I don't see how anyone could disagree.
Fine Italian Food! – I have been going to Vincents for several years now and was quite surprised to read some negative reviews as I have always gotten superb service with amazing Italian food. The quality of ingredients is obvious. I only go once or twice a year b/c its a complete indulgence and I don't hold back! The foccacia bread and roasted garlic are amazing! I get this appetizer every time. Once my sister and I came in with NO reservations and I told the hostess we were going to the ballet afterwards-well they sat us down right away even though there was a wait b/c of our rush to get to the theatre on time. Fabulous always, everytime.
Excellent Date Spot – My boyfriend made reservations for us for Valentines day this past year. As soon as we walked in they seated us and our waiter was there immediately offering wine samples and get us started with appetizers. The service was really great and that was before we even got the food. The meal was WONDERFUL!! We had salads to start (excellent) then I got the cannellonis and my boyfriend got the prime rib with garlic mashed potatoes, which were heavenly. The whole experience was great and the scenery outside was perfect for marking our 4th Valentines day together by taking pictures. I would suggest it to anyone, its our new fave!
Worst Service in Town, and the food bites for what you pay and get!! – My brother had his birthday dinner at Vincent's, he had reservation for 20 months in advance, and confirmed them that afternoon. We waited 2.5 hours to be seated, and were told we would have the table in 15 minutes 4 times during the two plus hours after our reservation, It finally came to a shouting match with the manager, who was frankly rude and uncaring about having 20 people wait 2.5 hours to be seated.
Once we were seated, it went from bad to worse, there was not enough room at the table for everyone and our waiter had an attitude, he never refilled the drinks, brought us the wrong food, and took forever to respond to the mixup, the food was served warm/cold, not hot, etc, etc.
AVOID VINCENTS at all cost, don't waste your time or money there!!
Lots of variety on the menu, Make Reservations – I went to Vincent's for a recruiting lunch and found both the food and service to be excellent. We made reservations, so even though we arrived with a large crowd at noon we were seated promptly. I had the "Snapper Nino" and had to hold back from licking the last of the butter sauce from the plate. My favorite places appear on the cheap eats list, but I will make room in my dining out budget for an occasional trip to Vincent's. Plus, there are many more affordable choices on the menu I plan to try.
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