Fantastic Sams

08/01/08

Best hair salon in town!!!!

by ladybug1902 at Citysearch

I went to Fantastic sams for the first time and it was wonderful the staff there are very good and they are very friendly....My hair looks and feels great cant wait to get color now!!!!!!!!!!!

• Pros: service, price

07/24/08

HORRIBLE

by lidks at Citysearch

Yesterday, I went to get a trim and style at 1911 W Gray, Houston, Texas 77019.

When I walked in all the stylist were surrounded the door. One lady (Amanda) grabbed my arm and pulled me to the shampoo bowl. While the other three stylist and Amanda who at this time is shampooing my hair, were screaming at each other that it wasn't fair that Amanda was doing my hair. She keep saying that I was a request, when I said that I wasn't a request, that its my first time to any of the salons, she slapped my head.

So the whole time Amanda my stylist was screaming at the other stylists. My hair is/was long down my back, well I wanted a trim, what I got was a CHOP job. My hair length now is at my shoulders, when I asked for a trim(1/2 inch off) she ended up taking 5 INCHES OFF. THEN when it was time for a blowdry she told me that I would have to pay a extra 15$ for a roundbrush blowdry. I told her no, So I paid $35.00 just for a cut and leaving with my hair half way dryed.

I feel like I got horrible customer service, when the stylist wasn't even paying attention to me or what I wanted. So basically I paid $35.00 to Fantastic Sam's to get ignored, getting attitude from all the stylists, and getting my hair all jacked up. I will NOT refer any of my clients, friends or family OR ANYONE to any of the Fantastic Sams salons.

I feel like I got ripped off, I would love to have my money back..

• Pros: NONE AT ALL
• Cons: everything

06/30/08

Best Haircut for the price

by mjones9653 at Citysearch

Went to Fantastic Sams at 1911 West Gray Street. WOW what a place. Memo, Luiji and Brianna were all very friendly and listened to my needs and concerns about my hair. When I left I had a great new look and at a fraction of the cost of the other salons in the area. I would suggest that everyone go. Customer for life.

• Pros: Best price for the value
• Cons: None