Heights Veterinary Clinic Pc

11/23/11

Caring and Compasion

by andrewxl

Thank so much Dr. Williams for your caring and compasion for our "girl dog" Original review here - http: //bit.ly/rrybE7

09/04/10

William's treatment killed my cat

by dbnola1

I went to Dr. Williams because my beautiful cat Sam was having problems with urination outside of the litter box. Dr. Williams suggested I give the cat valium and antibiotics and see what happens. His directions were a half 5mg. valium morning and afternoon. I thought this was too much for a 9lb. animal and ignored his directions and gave him a quarter of a pill after the first day. Within 5 days my sweet Sam urinated and sat in the urine was sounding like he couldn't breath easily. I rushed him to the emergency room on 610, and the doctor knew immediately what was happening when she looked at the prescriptions from Williams. She said vets no longer prescribe valium to felines because some cats die from it, which mine did. She was very upset about the situation.

The questions is, why is he so uniformed about his profession. BEWARE of this vet. To add insult to injury, the emergency room vet faxed him the test results and report that read "complete liver failure due to valium", and he did not have the decency to call me and apologize or offer condolences.

09/27/09

THE BEST DOCTOR

by MRS VAZQUEZ

I LOVE THIS OFFICE. I HAVE BEEN GOING SINCE I WAS LIKE 19 YRS OLD. I ALWAYS TAKEN MY DOGS TO DR. HENDRIX OFFICE. THE RECEPTIONIST MAGGIE IS ALWAYS KIND AND FRIENDLY AS WELL AS THE REST OF THE CREW. I BEEN KNOWING THEM FOR A VERY LONG TIME.

I HAD AN INCIDENT WHERE I TOOK MY DOGS' PUPPIES TO GET CHECKED AT AN AFFORDABLE CLINIC AND THEY ALL DIE DUE TO OVERDOSED MEDICINE ON THE PUPPIES. I THEN WENT TO THIS OFFICE AND ONE OF THE DOCTORS EXPLAIN TO ME WHAT WAS THE PROBLEM. I HAD TOOK SOME OF THE MEDICINE THE OTHER DOCTOR AT THE OTHER OFFICE GAVE ME AND SAID IT WAS TOO MUCH FOR THE PUPPIES.TO THIS DAY I LOVE ALL THE SERVICES THEY GIVE. I DO RECOMMEND THIS OFFICE. I LIVE FAR CLOSE TO GREENS ROAD AND I WILL STILL GO TO MY VET.

TO THE OTHER PEOPLE THAT COMPLAIN ABOUT BEING A BAD OFFICE, THATS WHY YOU ASK QUESTIONS BEFORE YOU DO THINGS. I HAVE NEVER HAD NO PROBLEM WHEN I ASKED QUESTIONS.

THANKS GUYZ!!!!!!!!

• Pros: LOVE THE STAFF
• Cons: LIVE FAR

08/07/09

Worst vet clinic EVER!

by Sarah30

I have never received such horrible vet care in my entire life, and not just one time, several times. This vet clinic is a joke. That's too bad considering it came highly reccomended by several people I know. I'm not sure what kind of service and care they expect for their animals but I expect alot, regardless of cost.

These idiot vets & techs diagnosed my dog with distemper. They didn't do testing to rule out other possible issues, just looked at her and said she had it. They sent me home THREE times with my dog with an extremely high temp (106) and said to "give her fluids". How do you give a sick dog fluids when it refuses to drink? On the third visit I literally DEMANDED that they give her an IV or provide another solution. Finally they told me about sub-q injections, FINALLY. Then, they rushed me out like we had the plague.

I took her to another vet for (quality) help and to someone who would actually care enough to answer my questions and gie me some real help. This vet said she might only have a minor flu and NOT distemper. The new vet (Westbury) did bloodwork for in-depth testing and a chest x-ray. Heights never even offered these options. They hussled me around the clinic thre times and sent me away with meds each time, none of which helped. It was a complete fiasco. Even the people who work the front desk are unknowledgeable and rude.

I swear - I will never EVER take any of my animals there again. I still cannot believe they give such poor quality service. And I say that b/c I have seen all THREE of their shotty vets and they are all terrible. It's sad to think how many animals and customers who have not received quality care from this ridiculous place.

DO NOT TAKE YOUR PET HERE!

07/23/09

always had a great experience

by PseudoPunk

I lived in the Heights for a while and always took my dog to the Heights Veterinary Clinic. I like their no appointments policy because I could always be seen quickly, and not have to wait half a day or longer & take off work to get my dog seen.

The Dr. was always very friendly, as well as the techs. He talked to me, and worked with me to find the right meds for my dogs allergy problems, and didn't require me to bring him back in for a new refills every time.

I never had anything seriously wrong with my dog (luckily) so I cannot testify to how they handle that, and I always went first thing in the morning. I've learned that many places are far different late in the afternoon vs. early morning.

I wish I could still take my dog here, they were always very good to me and easy on my pocketbook.

• Pros: inexpensive, easy to be seen, always checked up
• Cons: I live too far away to go anymore