Heights Veterinary Clinic
Houston, TX 77008
Phone: (713) 869-6644
User Reviews for Heights Veterinary Clinic
12/08/2007 Posted by stellataylor
I've been with this clinic since 1996 [about], through 5 dogs and have NEVER experienced what reviewer "heights regular" described. The vets and all their staff have been caring, attentive, crying with me through the loss of my 3 older dogs and laughing with me at the antics of my now older corgi and young German Shepherd. I moved out of Houston to a semi-remote location and price compared to the closest 2 vet locations, one was $100 more and the other $75 more. It is worth it to me to drive into Houston to have this caring group care for my animals - even had they been higher, I would have stayed with them. Frankly, I have a hard time buying all the negativity that stems from that review. Mistakes occur to be sure - we are all human and even the tiniest almost imperceptible -even if only one- heartworm means treatment is needed. I wonder what the condition of that dog is now and whether there was in fact a heartworm problem. Oh well- we all have different perspectives and I am thouroughly and completely pleased with this clinic.
07/10/2007 Posted by heightsregular
I took my dog here. They told me she tested positive for heartworm and that she needed to undergo a ton of pills and be kept kenneled. I went and got a 2nd opinion. They said she didn't have any heartworms at all. It's been about 3 years since my terrible visit to this place and my dog never underwent the needless narcotic rehab or kennelling. If you ask me, it's the staff that need to be kennelled. There was only one butch looking woman who was the kindest of the bunch. They were all rude, gruff and insensitive. I felt they were yelling at me to 'go into this room, go into that room, move your dog, etc...' I won't go back. I figured I'd get more customer service out of a private clinic but nope. Wrong again. I shouldn't have strayed from SNAP where they cuddle my dogs and take the time to be huggie kissie to them and sing to them. So sweet.
Pros: they got a star out of me
Cons: they didn't deserve a star out of me
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