Houston >Houston Gym
“The parking is horrible.”
“There is a good selection of equipment even though the gym is smaller than the big corporate gyms.”
“They do have tanning and classes if you are looking for that, but it's mainly a great place to go work out without all the "show”
“The staff remained friendly and helpful even after I joined.”
“This is also a great value (I pay $25 p/month) If you want a gym that's not about who you are or what you are wearing then this is for you.”
“30 minutes later I was informed that the trainer was "sick" and for me to call and rescheduled.”
Houston's Worst Independent Gym.
The owners comments posted above couldn't be farther from the truth. The complaints others have posted about contract issues are very much true. They always advertise a very cheap rate on the sign out front but it seems to be unavailable once you get inside.
I joined for the group fitness schedule. Initially it was great. I was taking a morning cardio strength training class that was incredible and alternating with spin classes. The bikes while brand new kept breaking - literally we were using toilet shims to keep the seats in place. On strength training days there were rarely enough weights and mats - we started bringing our own.
Despite it being expensive and the equipment being limited I stayed because the quality of the group fitness training was so good and the community built among those who attended the classes was really fun.
This past week, the gym fired the trainer responsible for those classes because the personal trainers worried he was taking there business.
Houston Gym describes itself as an alternative to big chain gyms that don't care about you and are just focused on your money. That is EXACTLY what the Houston gym is.
In firing this trainer they've not gotten rid of the service I pay them for. I am however looked into a contract through October that they will not let me out of. They also have not communicated with a single member about what has happened and how they plan to fix it.
Clearly they want your money more than you and could care less about the quality of service they provide. Spend your money elsewhere.
READ YOUR CONTRACT BEFORE YOU SIGN ANYTHING.
PROS: The gym itself is good. Hammer Strength, lot's of free weights and machines. Lots of aerobic equipment. Little to no waiting. The trainers seem to be pretty knowledge. What's more, it is a gym rat's dreams.
CONS: Parking sucks. And like most gyms (and used car salespeople) the people that work there can be real slime so DO NOT believe ANYTHING that comes out of the mouth of anyone that works behind the desk. Not one sound, syllable, or word. Negotiate your rate then have them write ON THE CONTRACT EXACTLY what you two agreed upon (assuming you are signing a contract). If not, you will be very very sorry. I had to threaten to sue them before they finally let me out of my contract that I was legally in the right to get out of.
Geat Neighborhood Gym!. I have worked and worked out at Houston Gym since January. I was never into fitness before then, so it has been quite the transition. I have found it to be the best first gym for me! Everyone is so friendly and helpful. With a ton of personal trainers and knowledgeable staff I have really grown into a fit and healthy person. This gym is perfect for anyone looking to really got involved in fitness and be serious about it. It really changed my perspective on gyms - for the better!
Nice change of pace. I just switched to the Houston Gym from the 24hr downtown. The 24hr was always overcrowded and parking was a nightmare in the garage. I came to the Houston Gym and found a nice change of pace. Everyone here is actually working out, not just socializing, and with the extra lots they pay rent for I had no problem finding a parking spot. When I first came to get my membership I did not feel any high pressure like I got when I joined the 24hr and the staff seems extremely knowledgeable. I highly recommend this gym to anyone looking for the alternative to the mega gyms.
Houston's Best Gym.
This is not a 'fitness center', it's a gym, so if you are used to fitness centers where the locker room is half as big as the workout floor, this is not the gym for you. There are no yogurt bars or hot tubs. Take a shower and do your makeup when you get home, this gym is for serious working out only.
Space is at a premium and the gym is chock full of free weights, machines and cardio equipment. Not since Hank's Gym closed years ago has there been a real gym in Houston.
I didn't get the vibe at ALL that this gym was hard selling me and I've never had a billing problem with them.
The quality of people at the gym doesn't hurt either. There are bodybuilders working out right along side the obese. Everyone is friendly, especially the staff. I've looked at a lot of other gyms and there just isn't any competition.
Maybe a Scam? You be the judge....
Here's our story:
My girlfriend and I go in to Houston Gym to check it out, and we ask if we can pay for a month just to see if we like it. The first guy we talk to introduces hiself to us twice in about three minutes, apparently forgetting that he'd just met us moments before...we thought he was odd. But the second guy, who's name is Orhan, we end up talking to and he's relatively normal, says sure, and I'll even give you a month free...We're like, well, actually that's great and we just want to get a feel for things, so we'll meet again at the end of June we'll discuss a longer term membership or what our options are. Agreed? Sure...no problem, let me get your credit card, we'll just do one month's membership and then we'll meet again next month...no prob, right? Wrong
Next month rolls around, I've worked out abt eight times or so, the gym's fine, it's weights and benches and machines...I'm low maintenance, and for me it's fine. But my girlfriend isn't convinced, she's unsure and while we're debating it, we realize it's the beginning of July and we've been charged for a SECOND month's membership...ooops!! That was not discussed.
So I call him up on the 9th of July and ask him if he remembers our conversation, he says he does and I ask him to reverse the charges. Well, I will he says, but let me ask you, do you plan to become a member...because it you do - and I just stop him sort of in mid-sentence and say Orhan, why don't we do what we agreed to do first, then we can talk about what the options are. Please just refund the second charge that we DID NOT AGREE TO...
So he say he will. That's on the 9th of the month. By the 26th, it hasn't been refunded and I drive to the gym to leave him a written note to call me, explaining our position. And he does, he calls the next morning.
Hey, Orhan, you said you were going to refund that charge...Oh yeah, I didn't do it because I knew I was coming in today and it usually takes about four business days until it clears...(huh?) so uhm I tried to do it but it didn't work. Can you just give me your checking account number and I'll try do do it directly?
Uhm Orhan...ARE YOU HIGH? Actually I said, uh, no I won't be giving you my checking account number, but I would like you to reverse the charges. And then we called our bank and began the process of disputing the charge...
There are various reviews on this website that detail similar "mistakes" and I've seen this happen at gyms all over the place...they are notorious for this type of bull---t. So you can judge for yourself if you want to get involved with these guys. I'm just relating our experience.
The first attempt to NOT refund the unauthorized charge with the whole "well if you're going to stay with the club..." routine...it was like, no matter what, we are not taking money out of our account and giving it back to you...we're going to make it very difficult and hope you give up...and then the explanation that he tried, but he didn't do it until today because it usually take four days...what? That didn't even make sense...I mean...the whole thing just looks bad and seems a bit underhanded...and this guy Orhan, what a character...while he's filling out paperwork, he's telling us that he majored in psychology in school, that's why he so good at his job...you know, working with customers and taking care of business...RIIIIIIIGHT. Gotcha. You're doing a great job buddy...keep dazzling them with your psychology, Sigmund Freud...you're AMAZING!!
The whole thing was so bizarre. From the guy who couldn't remember he'd met us 20 seconds before to the less weird, but apparently either forgetful or duplicitous Orhan who won't refund our money, the whole place is just a little off.
One of the best!. I have been working out for years and used to compete in figure competitions. I've been to many gyms in the area before I found this one a couple years ago. It is by far the best. The staff is friendly but don't bother you so you can get your workout in. The trainers don't pester you about signing up for personal training either. Most of the trainers are very good if you do want that. There is a good selection of equipment even though the gym is smaller than the big corporate gyms. The members are good about putting up their weights, wiping down equipment, and courteous to others. I have never had a billing problem but I also don't ever plan on ending my membership here either. I do have another membership at 24 Hour Fitness in midtown only because it's a lot closer to my house but I rarely go. That gym seems to always run out of paper towels to wipe down equipment (which really doesn't help since members rarely do it even when towels are available!) The cable equipment go missing clips for attaching handles and missing pins in the weight stacks. For a smaller gym Houston Gym beats the bigger and much newer 24 Hour Fitness Gym to pieces.
Good gym - billing nightmare.... Keep an eye on your billing - they have a tendency to be a bit messy - not the best follow-through...
Awesome Workout. I recently joined the gym back at the beginning of Jan to start my New Year’s resolution. In the last 2 months I have lost 10% body fat and increases my endurance dramatically, I can do a mile in 6min again (haven’t done that since college). I have been working with Wes; he is awesome and pushes me to do that little extra I surly would have blown off without him. A great gym, I highly recommend it and I definitely recommend training with Wes.
Open House. Open House. March 24th 2010. Come one, come all. Free workouts for non-members. Free food, fun and prizes. Tour club for specials and details on joining.
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