09/12/09

Great Food, Cruddy delivery service

by houssic1

Why am I the one putting Star out by ordering a pizza for delivery? I eat there enough and they are always rude on the phone. I actually get scared to call them because I know it will be unpleasent to talk with them.

I hate calling for delivery. If we need something delivered, we go through the myriad of other restaurants that deliver and if we have to we settle on Star.

Do you (Star Pizza) really get enough business at your store at 9:00 PM that you can't tolerate delivery. Just stop answering the phone or cancel your delivery service.

I am sure I will call again because I like your pizza but it will not be anytime soon. I was born and raised in Houston and have been to Star since I was 10 over between shepherd and greenbriar. Please take care of your customers because last time I checked, return business is still your biggest money maker.

• Pros: Food
• Cons: People answering the phones and delivery personnel

01/02/09

I don't know what's going on with these other reviews, but...

by blauvs

I have had nothing but good experiences with Star Pizza in the Heights. We order delivery pizza from them probably once a week and it is always hot and delicious. The one time we had any problem (the driver hadn't shown after an hour and ten minutes) a quick call back to the restaurant and our meal was on the house (note: I did not demand this, it was simply offered by the courteous manager).

A note before you go or order: the "thin" or New York style crust is not the traditional ultra thin and crispy crust you'd expect from a Manhattan joint. It is thicker than that and more substantial. The "thick" or Chicago style crust is quite thick, but not as greasy as Chicago style crust can often be.

I would recommend the Margarita pizza on the thin whole wheat crust. It comes with fresh basil and garlic, with sliced tomatoes instead of tomato sauce. Delicious!

I can't speak to the quality of the dine-in experience, but if you order for delivery I find it hard to believe you will get a pizza that is "disgusting" or "inedible."

• Pros: amazing whole wheat crust, loads of fresh and delicious toppings
• Cons: takes longer than pizza chain delivery, a bit more expensive than pizza chain as well...

11/06/08

Looking Forward to Prison Food

by JuanitaDelgado

Terribly disappointing. I never ate such lousy food. Being from Venezuela, I've come to expect that from Houston restaurants. I spent my last $10 to eat this garbage. It was my last meal as a free "man." Now I have to serve my lenghy prison sentence, always remembering what a lousy, last night I experienced.