Lees One Hour Cleaners

11/30/09

Lost Expensive Pants

by Sheryl Vazquez at Citysearch

They lost an expensive pair of pants. They refused to even apologize for losing my pants and causing me inconvenience. I will never to to this cleaners again.

• Cons: Worst Service Ever

01/26/09

Does not honor own coupons

by BW1024 at Citysearch

Refused to honor a ten dollar gift certificate that I had. Was told that they will only honor it if I present it with the laundry. I asked what different does it make and the coupon doesn't specify. Then they said they could not take 10 dollars off my 25 dollar bill because I didn't dry clean all of my laundry, although it didn't say anywhere on the coupon since it was really a ten dollar gift certificate. They came up with excuse after excuse and refused to honor their own advertisement. Extremely unprofessional place.

• Cons: dishonest, unfriendly service

12/12/08

Never Use this Cleaners

by rtkinsey at Citysearch

I was too a loyal customer of over 2 years here. I dropped off a suit to get dry cleaned for a Christmas party I have Saturday night and they ripped a hole in my pants and claimed it was my fault. I, from bad experiences in the past, thouroughly check my dry cleaning before taking it in to the cleaners. I know for 100% certain there was no hole. I guess losing a customer is less expensive than replacing a 500.00 suit. I will never use this cleaners again and I reccommend no one else do either.