Houston >Thelma Bar B Que
What's with the tude Thelma. Thelma, what is your problem? Why are you SO rude? I've been in there a few times and thought maybe you were just having a bad day, but this thing goes deeper than that. It seems you are absolutely miserable...at least that is what is projected by your attitude to your customers, and not just your attitude to the white customers. You're obviously not prejudiced when it comes to being rude to ANY race. Thelma, chill out and be nice. You've got something people want and that is FOOD, GOOD FOOD!!! Don't make people lose their appetites because you've got to cop that sister girl attitude you have going on. I won't be back until I hear you have redeemed yourself.
A real Houston Gem. This place is becoming one of my favorite BBQ places in Houston. The lunch crowd is an amazing mix of Houstonians. And Thelma really makes this place. It's just making my mouth water thinking about it.
Worst Customer Service Ever!!!!. Thelma BBQ has the worst customer service ever!!! I had know idea what I was getting myself into. First of all the wait is super long. I waited in line for 30 minutes only to be kicked out once it was my time to order. Yes, kicked out!! Walked up to ask the person at the window(the owner) and ask what was the best thing on the menu because this was my first time coming. She told me I should have been looking at the menu instead of talking on the phone. Then I stated I did look at the menu and didnt know what to order. I stated that she didnt have to be so rude and she cursed at me and then stated that I could spend my money somewhere else and showed me the door. As if I didnt know where the door was, the place is a match box. Try to support black owned businesses and look how you are treated. Themla simple doesnt care about customer service. Apparently neither do her customers. Will never step foot in there AGAIN!
worst place for bbq. i had wanted to order a 3 meat plate with 2 types of beef and ribs, was told i couldnt.i feel if im paying for it then whats the problem...anyway..i ordered the sliced beef, ribs and sausage and it was the WORST bbq i have ever had in my life..i was still tasteing it the next day..the beef and the ribs was tough as shoe leather and the sausage while it had a good flavor was cheap and def not all beef...if i could rate this place a neg star if i could..dont see how anybody thinks that this greasy mess/slop is good bbq..somebody please send the health dept over there cause im sure baised on what i seen there are most def some health code violations...AND PLEASE SOMEBODY TEACH THEM HOW TO BBQ.. i guess to the crackheads in the hood thats mighty good eats but not to me and i grew up in the hood....
Come Hungry, expect nothing better than the sausage sandwich and pecan pie..
Thelma's link sandwich is about as good as her menu gets. Her mom makes her desserts, which the pecan pie is a delictible treat. Either way, if you can finish a whole sandwich, you will have to take the pie home with you to eat later. The setting is a rather modest small living/dining room of an old house with all walls removed.
If you can bring yourself to expect reasonable food at a really cheap price, this is your place. Don't expect anything fancy.
Enjoy the sandwich for $4.50.
UNDIGNIFIED CUSTOMER SERVICE!. PLEASE, LISTEN UP! THIS RESTAURANT HAS GREAT FOOD; BUT THE CUSTOMER SERVICE IS BEYOND THE WORST I HAVE EVER, EVER EXPERIENCE. I HAVE RESOLVED NOT TO GO TO THIS RESTAURANT, AFTER GOING ABOUT THE FOURTH OR FIFTH TIME AND GEARING MYSELF UP TO WHAT I KNEW WOULD BE A HORRIBLE EXPERIENCE. I WAS HOPING IT WOULD CHANGE BUT NOPE, EVERY TIME....DISAPPOINTED
Rude customer service, poor BBQ.
I went to this place with a friend after we read good reviews on it. She went before i did, because she couldn't wait from anticicpation. She got the chopped beef sandwich, and said it was very big and overdrowned with sweet sauce. She was not impressed, but wanted to go back to try the fish, since it had good reviews also. We finally got together and went back.
The place was very small and looked like an old house conversion on the backside of downtown. If you are not careful, you will pass it up, which is what I should have done. We went in in it was crowded, so I was optimistic. We ordered, and I got the 2 meat plate for about $9. When our order came up, my friend went to get it and did not get any bread, so I went back to ask the Owner for some bread. She kind of ignored me for a moment, then finally ask me what I had ordered. I told her, then she asked me what my order # was. I told her, then she proceeded to lecture me about asking for my bread when I pick up my order. I'm like WTF.
Anyway, back to the BBQ. I finally was ready to throw down on these ribs and sliced beef. NOT. They gave me the large end the the ribs with the bone and grissel. The part you should not serve! It was tuff and covered with too much sauce. The beef wasn't any better. It did have the smoke ring, but was tough and sliced too thick. The sides were loaded with sugar and the bread i had to argue for was hard. The food and service was horrible. Don't say you were not warned!!!
Then again maybe you like tough BBQ, sweet sides, and rude customer service. Just my experience.
Disappointing brisket, sugar barbecue sauce, charged for food that wasn't served.
Disappointing - tough brisket, sugary bbq sauce. Plus, they ripped me off. First, I tried to order a three meat plate - chopped beef, sliced beef, and chicken, and she refused to let me order two types of beef. I think she has some sort of mental issue with it. Whatever, so I ordered sliced beef, sausage, and chicken, and an order of ribs. Well, after sitting down and eating a few bites I noticed that there was no chicken. After paying $24 for a meal, I expect to get everything I paid for. Conveniently, there is a sign (among many signs) that says something like "check your order before you walk away". Well, in retrospect that is probably a way for them to steal from customers - sorry, you didn't check your order, your problem.
In summary, not the best barbecue, and they stole from me. So I will not be returning. But the sausage was pretty good and the ribs were okay. I don't know about the chicken because Thelma probably ate it herself in the kitchen.
Good quality food. I been to Thelma's several times. I love Thelma's BBQ meat only. They make one of the best BBQ ribs, brisket, and link in Houston. Their sides are ok I had better. I have to warn you they have one of the worse customer service ever. The staffs there are not friendly people but it doesn't stop me from keep coming back because I like their BBQ meats and so I come order it to go then leave.
horrible place!!!. what can i say , to start off , there is no parking and second the place can seat probably no more than 10 people and the condition of the place is horrible, its surprising that it is still standing, its dirty and old and almost even scary !!! and to top it off , they double charged my credit card and wouldnt refund me my money and even had to put a claim in to my bank!!
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