The Spaghetti Warehouse

09/25/09

Best Italian Food in Houston !!

by Yeehaarider at Citysearch

When I had an important date or event, I used to go to the San Francisco Steakhouse, but now that that once great venue is closed, Spaghetti Warehouse is my destination for important dates/events. In any case, my date and I arrived at 9 p.m. on Thursday September 24, 2009. The hostess was very attentive and polite. Our waiter was also attentive, but I've had better waiters. Our food was excellent and quickly served. My only complaint is a personal quirk, in which I prefer dish pictures on the menu. The menu, although adequate, is far from imaginative. The food and drink prices were actually quite moderate, considering that this is a quality destination, and it was dinner, my date and I ate for 35.00 Also, since this place has been featured on national TV, it would serve the waitstaff well to play up, not play down, that the venue is haunted.

• Pros: Great Service & Ambience
• Cons: Really don't have any

02/27/09

Bad food, bad service, bad atmosphere

by leexjd at Citysearch

I attended a group meeting here on a Thursday evening. The restaurant was quiet until a large group came in an hour behind us. That was ok, but the group walked back and forth near our table constantly.

The set menu was awful, nothing even remotely healthy on it. No substitutions were allowed. I finally convinced the waitress to let me order soup and salad from the main menu. It was a mistake. The menu said 'unlimited' but I wasn't offered more of anything. In fact the waitress only showed up twice during the whole meal- once to take orders and once to deliver them. She was not polite and interrupted the meeting blatantly. The soup and salad were awful. The salad consisted of some iceberg lettuce and croutons and the soup was possibly the worst minestrone soup I've ever tasted- it was mostly celery. I ate about three bites then decided to just eat bread the rest of the night. The bread tasted ok, but again there was nothing remotely healthy about it- white, yeasty bread with butter and no other option. The other members of my group were not very picky eaters, but even they didn't seem to love the food. Everything was covered in too much cheese and there is really nothing Italian about any of it.

Overall I would never go here again. The location is ok, but I would rather travel further and not feel like I wasted money buying food I won't even eat.

• Pros: not even one
• Cons: parking, service, food, atmosphere....everything!

01/18/09

Very disappointing experience

by joanne2009 at Citysearch

Pros: honestly, location is the only one I can think of

Cons: seating our party of 12 an hour past our reservation was just not right; giving no apology or periodic updates at the time was inexcusable; the noise level was so high our waitress had to scream to be heard (or she could have gone to each person individually which she apparently could not be bothered to do), the atmosphere was chaotic and a lack of good management was obvious. Food was nothing special. Their webite comment function is not working, so I sent a letter to the main office in Dallas and the phone call response was one of 'not our fault' - I disagree. Every single customer that enters your restaurant should be valued and we were not.

• Pros: location
• Cons: parking