Salon & Spa New Generation

Doesn't Recommend

nate h.

Joined 21 days ago

Avoid Like the Plague. I made an appointment a week ahead only to find out it wasn't worth the effort. I called a half hour before my appointment to confirm and was told that, Yes, it was still at noon. I show up only to be completely ignored. In fact, there was only one woman I could see who asked me what I needed. I told her I had an appointment at noon and she said they were busy. I was confused. Two gentleman walk in and a woman from the back comes to the front and greets them. Says nothing to me until I tell her I have an appointment at noon. She looks at the appointment book and says that she needs to check to see if the woman is still coming in because her daughter is sick. I was a little livid because I not only called ahead, but they had my phone number to reschedule if they needed to. The woman walks to the back with her phone, calls the woman (i'm assuming) then walks to one of the gentleman and proceeds to start to give him a hair cut. I ask her if the lady is coming in and she says, Oh, she should be in in about 15-20 minutes. I just got up and left. This salon isn't serious about their customers.