The food is really good, in fact, my hubby and I try to go at least once a week for lunch. I believe it just opened so the service is just a little slow because it appears they don't quite have their "rhythm" down... especially for the lunch break crowd.
We appreciate good BBQ and I personally love the jalapeño cheddar sausage on a buttered bun... mmmm! Also, the fried okra, potato salad and cole slaw are really good. And the BBQ sauce is yummy.
One silly thing I like - the big yellow cups! They are the kind you can use at home for casual cups, we're starting a mini collection for ourselves. :-)
So, be patient, the food is good. Oh yea, the parking sucks, but that's with any strip center along Westheimer.