Roto-Rooter Plumbing & Drain Services

Erin W.

Joined 12 days ago

I used Roto Rooter at the end of april when my water heater broke. My service technician, Vernon Gay, was one of the nicest, most professional people I have ever done business with. Because of him, I will be using you all again, and referring to all my friends.

Janice G.

Joined 26 days ago

Roto Rooter service man Clyde (#979), arrived at my home on time and worked diligently to clear my drain. It was difficult because he had to go through the pipe on the roof. He went above and beyond to make sure the job was done well. Thanks to Clyde and Roto Rooter.

Kutina H.

Joined 27 days ago

I contacted Roto-Rooter Plumbers in Sugar Land, Texas to provide a repair estimate for the servicing of my dual water heater system that stopped generating hot water. The Roto-Rooter Serviceman indicated that two new water heater units were needed at an estimated $2,000, including installation. This was a lot of money and I inquired if there were any alternatives. He assured me there was not. Then, he proceeded to hand me an invoice for $123 which had no parts or labor itemized. I explained my dismay with him regarding paying $123 for an estimate that I was told would be free, especially since no work had been performed. I immediately contacted the Roto-Rooter Sugar Land office to file a complaint. The Service Mgr. said that he would send one of his Master Plumbers, Mike Suttles, out the next day to provide a second opinion. Long story short, Mike advised me that I did not need new units and the problem could be fixed for $500. Additionally, I was told that I should not have been charged for the first visit per policy. Also the original technician left hazardous plastic debris in my attic near the heaters when he departed.

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Theresa C.

Joined 1 month ago

Fast and friendly service! Joseph was knowledgable and fast. I was able to get an appointment the same day and they were at my house within the hour fixing the problem.

Christopher A.

Joined 1 month ago

Jimmy Malitz was a true professional while working on my water heater. I will always request him for any plumbing service I may need. Ticket number 45-236184

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Tanya T.

Joined 1 year ago

Fast and Friendly Service. Less than 2 weeks after moving in to my new home my drains backed up into my shower and tubs. I called roto-rooter. Jeffery was a very friendly technician that solved my problem very efficiently.

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Alanna B.

Joined 1 year ago

Roto-Rooter Plumbers 05/14/2011. 5 star rating! My husband and I were freaked out when we realized we had a hard block of cement blocking our drain in the brand-new shower we completed. We called roter-rooter and within 30 minutes, the plumber was at our door for a free estimate of the damage. We were relieved when he was actually able to break up the concrete and get our us our shower back the same day!! We would recommend roter-rooter to anyone!! 2 thumbs WAY up for Roto-Rooter Houston TX!

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Paul W.

Joined 1 year ago

Roto-Rooter Plumbers 04/03/12. I needed a plumber to install a new kitchen sink faucet and Steve did an excellent job.

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Angie V.

Joined 1 year ago

Roto-rooter 2/7/2012. I appreciate all the help and great service I recieved from the professional call center lady and from Mr. Mike the plumber. I needed service quick and sure enough I recieved a call 45min later that Mr. Mike was on his way. I appreciate the friendly and professional service I recieved and will continue to you Roto-Rooter if the service is need. I recommend Roto-Rooter because of their 100% guarenteed great service and satisfaction!!!

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Donna D.

Joined 1 year ago

Great Plummer Service in Houston. Mr. Mike is a great guy to have around for plumbing problems in houston. Not only does he fix a problem, but responds in record time and with good knowledge about how to fix a problem. Very often you do not get a plumber with his knowledge from a service. Thank you Mr. Mike..