Conroe >Automotive Sales & Services > Streater-Smith Honda-Nissan
311 Interstate 45 N, Conroe, TX | Directions 7730430.315239 -95.472128
Mon. - Sat. 11am - 7pm;Sun. 12am - 6pm
I was in the market for a vehicle and went to many dealerships in the Houston area and I found one dealership in Conroe that went above nd beyond my expectations. I dealt with a man named Mike Boston. He was great and found a car for m that fit my need. I would recommend him and Streater-Smith Honda to any one of my family, friends, or anybody in the market for a vehicle!!!!
Enjoyed our new car purchase – We actually enjoyed our new car purchase experience. Unlike any other vehicle dealership we have visited in the past. Euel was very helpful and knowledgable about the vehicles. He listened to what we hoped would be our payment and made it happen. We both were extremely impressed with how quick financing took. We left smiling and very happy that we had chosen Streater-Smith Honda. Jeff and Teresa Gordon.
Horrible Service, Saftey Issues Not Addressed – My wife bought her used Honda CRV in 2010 before we got married. First off the car is a 2007 but it was labeled and sold as a 2008. Now this is not truly a big deal (except maybe adding money to the final sales price), but why was nothing said to her about it? Well lets fast forward to the present day. We now are married and have a newborn baby boy. A few weeks ago my wife brought her car in to get the oil changed as she always does when its time for regular maintenance. I was at work and was unable to go with her as I usually do. She went in got the maintenance completed and life went on as usual. A few days ago I changed her wiper blades to better ones for the safety of her as well as my newborn boy. I popped the hood and noticed that the fluids in the radiator and brake reservoir were low as well as the air cleaner box was not properly secured with all the metal clasps. This upset me because when I am at work my wife uses this vehicle and my baby boy is always with her. I took the vehicle to Streater Smith to address the issues in a very polite manner only to get the excuse from a smirking service employee that they do not top off fluids in the radiator or brake reservoir. The service employee still with a grin on his face said that the radiator stays too hot to check and that if the brake reservoir is low then the brakes are wearing down and need to be checked. I politely said thank you and have a nice day only because I did not want to argue with this employee that obviously does not want to deal with customers. Not once did he offer to even take a look at the vehicle or offer to have a tech look at it. Now if these fluids were low and as he said are due to other problems why did they not say that to my wife? We all know brakes are important and as far as the radiator excuse goes well I know that after two hours of waiting for the vehicle to be finished that the radiator is cooled enough to check. These are potential safety issues and yet they were not even noted on the receipt. Great service guys, keep up the good work. From now on we will seeking our service else where.
Great Experience! – I have been a Streater-Smith Honda customer since 2004 when I purchased an Accord with them. I purchased a Civic from them in 2009, and I just purchased a Pilot from them. I have always had great luck working with their sales team. This time around, we had an issue on the value of my trade-in, but once Slavco got involved, the situation was resolved. It was truly great teamwork of the dealership to get this deal done. We've only had the Pilot for a short time, but my wife and I absolutely love it! I'm really happy with Streater-Smith and look forward to working with them again in the future.
Best Experience! – Stopped into the dealership on a whim, and liked the Crosstour. There was no pressure whatsoever to test drive, purchase, leave a contact number or anything. We simply advised them that we would think about it and get back to them as we did not have to purchase a car at this time. A couple of days later, we decided to test drive the Crosstour and went back into the dealership. I sought our sales person from the previous visit, however; he was busy with a customer and immediately got Euel Vines to assist us with the drive. We explained that we had narrowed down our search of potential vehicles and wanted to see how the Crosstour drove. Again, there was absolutely no sales pressure at all!!!!! Once we completed the test drive, Euel and I exchanged information and I explained to him that we still had a couple of other vehicles to test drive, and I would get back with him. After completing the other test drives, I purchased a Consumer Reports New Car Report on this vehicle as well as the other we had narrowed our selection process down to. In addition, I also purchased the Consumer Reports Value Report of trading our car into a dealer so that I would have as much information as possible to make an informed purchasing decision on a new car. I assured Euel that I would come back to him with whatever information I had as far as pricing and quotes from other dealers in town and give him the last opportunity of securing a deal; I was that pleased with his level of professionalism and courtesy!!!!! I truly truly wanted to shop around and subsequently complete a deal with him, as I felt he certainly deserved the sale. I came in the next day with all documents mentioned earlier and Euel came back with a very fair value on my trade in and gave us the best deal on the Crosstour. I'm am very satisfied with our purchase and would recommend Streater-Smith Honda to anyone looking to purchase a new Honda.
Watch out for these cheaters folks ! – Watch out folks if ya buy a car there !!!We agreed to buy a 10 thous. dollar car there if they would put brand new tires on it .We drove it home to ark just fine.Three mos later we experienced a shake in the wheel.Hubby discovered that they only put NEW tires on the front .Shame on them...hubby put 200 bucks of new tires on the back and problem was solved.Watch out for theese cheaters .We wont be back , too bad because we liked our sales guy.
Worst customer service – I recently purchased a 2009 honda accord from streater smith honda. The after purchase customer service was absolutely horrible i would never purchase a vehicle from any streater smith dealer again. The finance manager was completely incompetent he asked that we come back three times to sign the same paperwork for a trade in vehicle. when we paid cash for the new vehicle. When i refused to come back with one hours notice and sign a third time he threatened to not title my new vehicle which was already paid for. Allow my mistake to be your warning buyer beware.
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