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Beauty >American Laser Skincare
4150 Westheimer Suite 103, Houston, Tx | Directions 7702729.741614 -95.448684
Neighborhoods: Central, Afton Oaks/ River Oaks
Very happy with American Laser in Galleria Houston – I have been visiting the American Laser Center in Houston-Galleria Location for few months. I have been very happy with the service. The staff are very friendly. I have had a few different members of the staff treated me but I am most satisfied with Sarah. She makes me feel very comfortable, takes her time during the treatment and very helpful with scheduling my appointments.
I am very impressed that I brought couple of my friends to use their services.
EXTREMELY SATISFIED !!!! IT REALLY WORKS!!!! – Hair On Lower Legs.....If I shaved, the stubble was present within a few hours!!! Waxing was causing ingrown hairs and over the years it left my legs with little discolored dots!!! I was at the point where I wouldnt wear dresses!!! Well Im happy to say dots are gone and very little hair remain!!! Im not done with my treatments .....but close to being 100% hair free!!!! BYE BYE MR RAZOR!!! BYE BYE HOT WAX !!! BYE BYE DOTS!!! THANKS AMERICAN LASER!!!! You changed my life!!! So happy Ive added under arms, bikini, lip and Chin!!!! Yay!!!!
Happy with choice – I usually never write reviews ever, only when I'm unhappy with a company or product. However, I felt that I needed to write a review and share my experience with American Laser Centers at the Galleria location after reading some of these reviews.
I came in for a consultation for Vela and met with one of the managers named Sarah. I was very shy and nervous about talking about my body and what I was looking to improve, but that quickly went away after just a few minutes. She was very fun to sit with and made me feel super comfortable about discussing my flaws, if you can imagine :) She explained the treatments thoroughly, each time going back to the fact that the treatment wasn't magic and that it wasn't going to be able to work unless I was willing to do the work with it, i.e., exercise, eat right and drink lots of water. She went through each detail of how the treatments will be performed, what to expect at each treatment and after the treatment. She even gave me a quick demo so that I could feel for myself what I would be experiencing at each visit. I was given a clear discription of what I should expect, rather then building me up with false expectations. I purchased a package of 6 velashapes for my buttocks and back of thighs about 8 months ago and it was the best purchase I have made in a while. I had invested so much money in other cellulite treatments, diets and personal trainers with no real success. This treatment really helped my self-esteem so much :)
American Laser Centers – When I first arrived to the center I didn't know what to expect, and what a pleasant surprise it was.
The manager was really nice and explained everything in detail for me, the treatment, the time it will take, the cost, etc. She answered all my questions showing all the patience in the world.
I was really concerned about the hair on the back of my legs and this has been a solution. I never thought it was going to be possible to get rid of it, but after a couple of sessions, I have seen a dramatic change. I can notice the difference from when I started and I am pleased.
An extra bonus is that all the personnel that work at that location is nice and professional. They really take care of their costumers.
with ALC Skin Rejuvenation you don't need plastic surgery! – I have nothing but good things to say about the skin rejuvenation protocol offered by ALC. And the staff at this location, especially Epris, who consulted with me initially, is very professional and very honest with you. Obviously the number of skin rejuv. sessions required for complete treatment varies depending on your own skin characteristics -- and they explain that IN DETAIL so you know what to expect. And the outcome is remarkable.
I'm over 55 and have the wrinkle problems that most women my age have, but I'm not interested in plastic surgery. A number of my friends had been to this American Laser Center location and suggested I go in, at least for a consult (which was FREE). I met with Epris, I had the treatments, and the results are amazing!
I highly recommend anyone who has a slight interest in the type of treatments they offer take advantage of the free consult and see if this is the right treatment for you -- YOU'LL BE GLAD YOU DID!
Great Results – I have been a client of American Laser Centers at the Galleria location for over a year now and have had tremendous results thus far. I originally consulted with the clinic manager Epris about laser hair removal treatments on my full back and after seeing results after about 3 -4 treatments, I upgraded and now do my chest and abs. The staff is very friendly and very professional. A perk of this company is that they are nation wide. I travel frequently for work and it has been very easy to transfer my treatments to clinics in CA and NY so that I do not screw around with my treatment intervals. I would recommend this company to anyone who is looking to get great results and good customer service. In fact, I have referred two of my buddies here and so far we've all had a great experience!
Awful, Terrible Customer Service, No Results – Having already had a couple laser treatments on my legs at my old place prior to moving here, and seeing great results, I decided to check out American Laser Center. The manager was very nice and telling me how the laser was going to be great for me since I've already seen good results before, and so I signed up for laser on 5 areas.
Well, the technicians would never treat me at the proper setting, even though I told them I wasn't seeing any results (or even feeling it like I did when I first got it done). The technicians kept saying they were treating me at the right setting. I would call the office and leave messages repeatedly, never to get a call back. I went through all 6 treatments and into my 2 year contract without any results! Finally they changed management and Epris was the manager and Liz was the asst. manager. Liz agreed that I hadn't been treated on the right settings, did a test patch on a lower setting, and put in my notes that I could be treated at the appropriate setting every month for 2 years if I paid a small fee. Having promised this, I agreed. I got one treatment that had some results, and then they changed the program. I'm back to a setting that doesn't work on me and they now tell me I have to wait 2-3 months between treatments! Epris says I have to call Customer Service to discuss it with them (what's the point of being a manager if you can't do anything?).
I've now made 7 calls in a span of 2 months, each time being told that Angelica, the Regional Manager, will contact me either that day or within a week...and still no call!
This place does not produce results and has the worst, I repeat, the WORST customer service I've ever encountered anywhere.
TOTALLY DISAGREE WITH MSMARTHA!! – My wife and I have been going to that clinic for almost 2 years with amazing results. The staff and managers have been nothing but professional, polite, and very helpful. We shopped many other companies before choosing this office and we will continue to receive treatment from this office.
I am curious msmartha: If you intended to finance your treatment because you have "great credit" what money are you seeking to be refunded?? Sounds to me as if maybe you wanted the treatment, got home and your spouse said "no" so you now have to find a way to save face. I am in finance, if a company created a loan for me that I did not authorize, I would call the authorities.....Curious that you didn't!!
If anyone would like to hear how happy we are with American Laser and the Galleria Clinic, please feel free to email at rom_tx@hotmailcom.
American Laser Center -Westheimer – DO NOT GOP HERE! Very unprofessional and poor quality services. The manager Epris is very rude.
What is worse is that they gave me a quote and asked for my signed permission to run a creat check with a comany that does financing, which I did and was approved as I have excellent credit. But the financing paperwork looked dodgy -interest rates of almost 25%!!. So I never signed the paper to agree to the financing and never received the treatment, but they still set up the financing WITHOUT my signature and now the financing company is calling me to ask for money for a service I NEVER received and never agreed to any financing arrangement.
The manager Epris was very unhelpful and rude, although the assistant Liz said she would fix it and apologized -it was her mistake -it has still not been resolved.
Please, save yourselves this trouble and go somewhere professional.
Editorial Review – Offers laser hair removal and skin rejuvenation treatments which target pigmented lesions, spider veins and help to eliminate fine wrinkles.
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