I've worked at a vet clinic for 4-5 years, now; however, we do not treat exotics, and I had to take my turtle in somewhere for a bacterial infection. Our own clinic had referred people to Dr. Elmer many times, so I made an appointment. From my viewpoint as a veterinary technician, this clinic and its staff are great. The clinic is very clean and cozy, the staff are all very kind and professional, and my turtle is doing awesome. Recently, I returned with my tortoise (who had pneumonia), and we were treated with great care once again, and my tortoise is now doing better than ever. In addition to the care and patience, the prices were really not that bad. I definitely recommend these guys as a routine vet for exotic pet owners.
NOT A CARING VET HOSPITAL. I GIVE THEM NOT A STAR OR EVEN HALF A STAR, but I have to give something just to tell it!! My dog was attacked on 11-22-11, by another dog. I have a small chiwawa, his name is "Pancho". When i arrived there, since it is the closed to my home, it was around 4.30 pm, he had blood all uder his neck. There were two receptionist at the front desk, with great concern I told them what happened. In such calmness one replied, "Well we already have 2 walk ins today and we close at 6.00 pm , we can not see him". I wanted to go off!! In stead my husband asked "Where is the nearest other vet around here?" They gave us a number, 281-354-2724, All Animal Community Hospital, 24021 Hwy 59 only 5 min fom this no good vet hospital on 1314. To see what happened at this Great hospital for pets look at my review for "All Community Animal Hospital" REVIEWS!
This vet was recommended to us by our previous vet when we moved. We loved and trusted our vet and have been incredibly happy with her recommendation. Our dog is a bit skiddish when getting shots, but she has warmed up to the staff there. She has been boarded with them two times and has never been mistreated. The staff takes the time to get to know your pet.
We were actually out walking our dog when a guy approached us and started petting our dog and calling her by name. We asked how he "knew" her and he said that he worked at the vet's office. This was about 6 months since the last time she had stayed with them. To me that says a lot about how the staff treats the pets during their stay; meaning they don't just lock them in a cage and ignore them; they play with them and give them lots of love and attention.
Professional and Caring Clinic.
I feel very confident in recommending Dr. Elmer and his staff at Porter Animal Hospital. I have been using his services for the last 5 years and have experienced nothing but a welcoming, caring environment. Dr. Elmer has always been upfront with me about pricing and recommended alternative, lower-priced options for both of my dogs.
In response to the individual who stated Dr. Elmer punched their dog in the face - I adamantly refuse to believe that as I have never seen him to be anything but gentle and kind when treating his patients.
In December of 2009 I had to put my beloved Golden Retriever to-sleep because of Cancer and the entire staff were so comforting throughout that devastating event. Dr. Elmer practically held my hand during the process.
As a pet owner who will do and has done anything medically necessary for her animals I can 100% recommend Dr. Elmer - you will not be sorry you chose his practice.
I was driving down FM 1314 when myself and my 17 year old niece saw a little kitten in the center median and we pulled over the put it on the side of the road. To our suprise the kitten had already been hit by a car and had a bloody face.
We took the kitten to PAH and they were extremely caring and to be honest affordable. When i went to pick up the kitty they were caring enough to talk to my two pre schoolers about the kitty being sick and that we needed to be careful. I couldn't even believe it when they called me the following day to check on the cat. This is a rarity and shows how much the staff really cares.
Excellent & Caring Practice. We have used Dr Elmer's services for 15 years. He's a great vet and runs a great practice. We board our dog with him when out of town.
Personally, I recommend PAH. We have been using PAH for 6 years now and we've never had a bad experience. The entire staff and Dr. are very caring and gentle. When one of our dogs had to be put to sleep, they were very understanding of our loss and even sent us a sympathy card a few days later. When my pom got bit by a copper head, they were able to take me immediately! They've seen all four of our dogs and like I said, we've been very satisfied. As for the charges, they were actually less than at our previous vet when we lived in Kingwood. I also like that their office is always clean. I'm sorry to those of you who had a bad experience. I can only tell you that personally, my experience has been great.
I also have a very hard time believing anything bad about Dr. Elmer and I flat out refuse to believe that he ever "punched" a dog in the face. I don't know who told you that, lady, but they're lying to you. I also don't buy that you were over charged.
We took our lab to see Dr. Elmer about a cyst on her tail. Our normal vet wanted to cut off her tail and charge us a grand to do it. We didn't see any reason to cut off her whole tail and we sure weren't going to pay a thousand bucks to maim our healthy young lab.
We took her to Dr. Elmer and he not only charged us a ton less (I believe it was around $200), he removed only the cyst.
We dumped our high price vet and took all our dogs to Dr. Elmer up until we moved back to Austin. Yeah, the other vet was less than two blocks from our house, but Dr. Elmer was a much better vet. If Porter weren't 200 miles from where we live now, I'd still take my dogs to see him.
Great Service.. I disagree with the bad review that was written. I was not there to verify her experience, but I have been going to Dr.Elmer for years now and have never had a bad experience when I've taken my dog there. He's very thorough and patient when handling my dog, which is an english bulldog. I live in Spring and it makes it hard for me to go to Porter all the time but I have never had a bad experience when I do make the trek out there. I can not believe that Dr.Elmer would porpusely hurt any dog. As for the staff, they have always been cortiouse and responsive to any questions that I may ask. I highley recomend Porter Animal Hospital to anyone that lives in that area.
DO NOT GO TO THIS VET. My experience of this vet has been terrible, unprofessional and overpriced. I was not there personally, but someone there witnessed my dog being punched in the face by Dr Elmer, the vet, in order to subdue my pet during her immunizations. My dog is docile, and was skittish, NOT aggressive, during the immunizations. I would suggest trying other vets in the area, such as Big Thicket in Cleveland. Beyond the poor service, the services are generally overpriced in comparison to other vets.
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