12120 Jones Rd, Houston, TX | Directions 7707029.950435 -95.584558
Neighborhoods: Oakley Terrace
Papa John - Not Customer Friendly – I went to the Papa Johns store on Jones Road. Placed my order to be delivered the following evening between 5:30 p.m. and 6:00 p.m. for my sons birthday who lives in a group home. I paid for the pizza at that time. I gave Papa Johns the address and phone number of where to deliver. The order had not been received by 7:00 p.m. When I called the store the worker was rude said it was set up to be picked up. I said I had said a minimum of 3 times to be delivered. I said why would you have the address and phone number if I was to pick it up? Why after an hour of it still siting there would you not call? Oh, because I had already paid for it, my bad. They gave me the manager who was as rude. I asked for fresh pizza since the pizza had set there for over 1 hour. She commented that it was fresh as it had set under the light. Then she said the address I had given was not in their delivery area. If that is the case, why did they not tell me when I purchsed it. This will be my last order to that store until they get profession personnel.
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