Sara Appliance & Electronics

Recommends

winywin

Joined 3 years ago

#1 recommendation. I heard of SARA from a friend and was glad to see them open in Sugar Land. I walked in even before they were done with construction and to my surprise was treated as if they were up and running. I was looking at buying a TV and the owner went down the line of there products and described to a T exactly what I was looking for. Then the greatest surprise came when he said the price. I had been looking for weeks and never found the prices he was selling at. The installers came and knew exactly what they were doing. They mounted the TV and incorporated the surround sound system I had perfectly. The amount of time they spent on me, buying just one TV made me feel so comfortable with my purchase. I plan on getting all my future electronics and appliances from SARA.

Recommends

MBAMG

Joined 3 years ago

Sara High End Home Theaters are Awesome!!!. I have had the pleasure of working on my projects with Sara for over 14 years. All my high-end equipment has been purchased thru Sara. I have also built custom home theaters for several friends utilizing hardware and equipmet purchased thru them. Their technical knowledge on the products they sell is very impressive. I am an avid reader of home theater magazines, but I still use their expertise to make my final decision on equipment upgrades. Currently working on a very nice front projection set-up with Mehul and Aaron. Like I said before, first-class service and tech advice. I cannot wait to install my new toys. I have recommended their stores to all my friends and family.

Recommends

BHULAS

Joined 3 years ago

These Guys Rock. Everything in my house that pretty much plugs in and cost over $400 is from here. Never had any issues from installation to quality of products. The most important thing is they beat any price in town. Great place to shop and recommned it to all my family and friends.

Recommends

snai

Joined 3 years ago

Excellent Service. Our experience with this store was amazing. They have an extremely knowledgable staff who actually know the products they are selling. We were looking for appliances and electronics for our new home and they guided through every step of the process without trying to oversell us on anything. They had an amazing selection with everything from the middle of the road appliances to the fanciest appliances and home theater gadgets. We didn't expect that when we first walked in. It was nice to be able to ask questions and have the owners at hand to answer them. We even had one of the owners come to our house at no cost to see what our project was all about.

Delivery and installation happened on time with the exception of one item that was backordered, but otherwise a breeze. I totally trust the staff here and would recommend this to anyone looking for custom appliance and electronics, they know their stuff and will save you a ton compared to the many of the other places in town .

Doesn't Recommend

ronmentel

Joined 5 years ago

BUYER BEWARE. Purchaed a Jennair downdraft range from Sara Appliance and Electronics. When the range was uncrated the glass top was cracked. Contacted Mohammad he gave the repairman's number. I called and two weeks later the repair was done. Thought this was a rare situation.

March 2008 purchased Amana refrigerator, GE slide in range, GE microwave, and a Bosch dishwasher.

The appliances sat in my garage crated until June. The kitchen was complete and the appliances were ready to be installed.

After uncrating the refrigerator I found a dent in the back corner. The contractor told me to contact Sara Appliance. I decided not to contact at that time. Thinking once the refrigerator slid in place the damage would not be visible. I had lived without a kitchen and in construction for 3 months and just wanted my life back.

November 2008 the Bosch dishwasher stayed in the wash cycle for 3 hours. I only used the dishwasher 10 times. I called Sara Appliance and spoke with Mohammad my salesman. He gave the number for the Bosch repairman. I called and they said it would take 2 weeks for the repair. I thought it's a week before Thanksgiving I guess they are busy.

December 1 2008 the repair appointment was between 12 and 3. The repairman called at 3:30 and said he was running late and it would be 2 more hours. It's now past 2 hours and still no repairman.

I paid $2500.00 for the above appliances. Guess I should have thrown a party with the money and kept the old appliances. Would not be aggravated now...

Doesn't Recommend

DavidSMiller

Joined 6 years ago

Avoid this store or buyer beware. I purchased a very expensive kitchen appliance from this store. When they installed the appliance, it did not work. The store refused to acknowledge any responsibility and said that it was my problem and that I should work it out with the manufacturer. If you are buying from this store, be sure to plug the appliance in AT THEIR WAREHOUSE before it is delivered to you so that you can see if it functions or not. Once they deliver it, they will not take any responsibility anbd will not stand behind their product.