Shopping >Lexis Florist
Fantistic florist.. I've been ordering flowers from Lexis for years now. The only problem with that is that now my fiance will not settle for anything else! I picked up an arrangement last month for her birthday and it was so beautiful she cried. She went on and on about how all the women in her office thought they were the most beautiful flowers that they ever seen. I refer all of my friends to Lexis.
Absolutely RUDE. My mother and I wanted to get an arrangement for a friend who just had breast cancer surgery. We do not have a lot of money, but wanted to get something special for this friend. When we called Lexis, we could barely understand the woman, who then proceeded to laugh scornfully when we told her our situation. This woman also wanted to charge $12.00 for delivery, even though my friend's apartment is *right* down the street from her. I am absolutely appalled at this woman's utter lack of character and her overwhelming rudeness and disrespect. You better believe I will be writing negative reviews for Lexis whenever/wherever I can!
Houston's best. I needed flowers for my wife on short notice so i called Lexis and the staff was very knowlegeble and delivery was quick and on time.Nice to see a company that cares about taking care of customers what a relief.Thanks Lexis florist and will call again when i need something else.
Bad Experience. All I have ever seen done by this company is made with orchids and tropicals. It seems that is all they know, eith the exception of a few roses. They must be " in bed" with an orchid grower and tropical supplier. Fortunately I was recomended to use Aubrey Sellers Flowers and I found the most beautiful flowers from all over the world at his fingertips!!!
Amazing one-of-a-kind roses!. I've received the most incredible looking roses, thick, fresh and a hard-to-explain exotic color. They're cream but with outlines of deep warm earth tones infused through out. My collegue described them best, "those roses are just Sexie!" Yes, roses "sexie" in and of themself! Amazing flowers like no other and arranged beautifully. Lexis rocks - but you cant say Sexie on citysearch.
The Best. My husband makes me sooooooo mad. He knows how to really push my buttons. Lexis is why I still love him. He orders me the most beautiful flowers from lexis that really makes me hate him a little less. He has sent me flowers from all over houston. When I got flowers from lexis I told him I diddn't want flowers from any where else. Lexis is the best!
amazing arrangements. I ordered an arrangement for my girlfriend from lexis and it was amazing! I didn't know what to order and the very kind staff was so easy to work with. They made an arrangement that was nothing like I have ever seen. The arrangement was delivered within a few hours. The flowers lasted over a week! My girlfriend was so pleased! The designers made the perfect arrangement for the occasion. I WILL ALWAYS USE LEXIS IN THE FUTURE!
Beware of Misrepresentation!!. I wanted to get my girlfriend some really nice roses and looked for a place close to her work, so they could easily be delivered. I found Lexis and they had some really good reviews, with a couple negative ones, but I hoped everything would go well. Similar to other reviews, solely based on the quality of the arrangement, I'd give them at least a 4, maybe a 5 (my girlfriend loved the flowers). While deciding on what arrangement to get I was looking at their website and found the two dozen roses arrangement for $101.99, plus tax. So I decided I'd call them up and place the order. Everything went fine and right as the call was ending I figured I'd confirm the price... she then informed me they were $186! I asked why their website showed it for only $110 (including tax), after putting me on hold to verify, her story was that extra fee was for a florist to personally hand open each rose so that it was at its fullest and most beautiful, etc... I don't know much about flowers, but that seemed either unnecessary or a bit excessive to me. So i opted not to do that and let them open naturally, so I expected to be charged ~$110 but when I saw my credit card statement I was charged $135.51. After speaking with someone else I was told I was charged $110 plus tax and $15 for delivery. I explained that the $110 should have included tax and that there was no mention of an additional delivery fee of $15 (no problem with the delivery fee, but would have expected them to mention it when ordering). After discussing with the manager, she informed me their website was old and that I actually got a great deal b/c they usually charge $156 for 2 dozen roses. I told her they need to either update or pull down their website b/c they are false advertising their prices. Bottom line: I received 4 different prices for the same roses... it seems they charge whatever they feel like it. Make sure you fully understand everything they are charging you for.
great quality and service.
I just want to say that you guys offered me a great service and the arrangements for
my best friend's birthday were amazing!!! What else can I ask for !!
Thank you so much!
Terrible customer service.
If only based upon the quality of their work, I'd rate this place a 5. Unfortunately, customer service does and should matter. Every time I have ordered here, the flowers NEVER arrive when promised and I have even called DAYS in advance and also called the day before just to confirm the order and the time. I paid over $200 for roses and they should be beautiful and on time. All I ever get is, "We apologize but..." Not really good enough.
Update to MY OWN review--The review above was my review from October. I gave them YET ANOTHER chance because I love their work so much and got the SAME EXACT RESULTS. The flowers I sent were delivered to the wrong address and I have to date never been credited the money for the arrangement. Trust me on this one, if you really want your flowers delivered as promised, find another florist.
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