Delta Towing

Doesn't Recommend

Neiber

Joined 5 years ago

I only put one star because they are forcing me to put a star. I m baffled anyone got great service out of these crooks, it must be the employees posting. They ripped us off - $150 to tow less than one mile. Then when we called to complain, they said they would have the driver call us. Someone called from the driver s phone number pretending to be a manager (it was the driver) and said the City of Houston has a minimum of $150 for the first 20 miles, which I know not to be true. I called the place again and asked for the manager. Was given the run around over why I wanted the manager, then given an email address. They refused to give me her number. She replied to my email that she would call me Monday. I emailed her Tuesday and she replied that she would call again. Still haven t heard from her. Filing a complaint with the BBB and Tx Dept of Licensing and Registration. Deceptive Trade Practice crooks and liars.

Doesn't Recommend

DonRuji

Joined 2 years ago

Promise & Fail...they'll waste your time!. was given the impression they were capable of making an extra key to my car. only to make me sit & wait on them the whole damn day. & i asked consistently if they were not capable to let me know so i could use a different company...kept giving me bs excuses; customer service was VERY poor!!! only stephanie was ok, bt still they wasted my time. DONT WASTE UR TIME WITH THEM...it'll take forever to get somebody if they come at all...VERY BAD BUSINESS ETHICS!!!! they dont care. period! They were even rejecting my calls & sending me straight to hold.smh. a company with customer service ethics like that shouldn't be in business at all. Literally wasted my WHOLE day waiting on them,smh. Don't want that happening to anybody else. Its not like i didnt have the $ or i was rude to them...that was no reason to be treated like that AT ALL!

Recommends

jessietim1

Joined 2 years ago

Ultimate service.... This company is one of the best towing services I have used. The first time I used them they arrived on time and towed car for me to the destination I needed. The auto mechanics that work for them are very friendly and informative and answered any question I had. They have towed car for me a few times and I am always very satisfied with this services. If you are looking for a towing services that can offer you a good towed car service, then this is the company for you.

Recommends

paxtongaylord

Joined 2 years ago

Great service!. This company are a great option if you are looking for a tow company. I used their service to tow my car and I have nothing but good things to say about their towing services. The auto mechanic was able to meet me at a time that best suited me, and tow my car to the location I needed. They’re rates are also very reasonable. I highly recommend them as a great towing option for anybody requiring a towing service.