10005 W Sam Hu Pkwy N # 200, Houston, TX | Directions 7706429.916168 -95.530234
By Appointment Only.
Neighborhoods: North Houston Gardens
After waiting for an entire day without water for a different plumber, John Moore's representative arrived within 30 minutes of my initial contact. Had various people working in my house...water heater installer, restoration workers, and initial evaluators. Every person was extremely professional and knowledgeable. Pricing was in line with other providers. I would definitely recommend them.
we are happy John Moore fixed our big problem! thanks for being helpful!!!
Charles James was a great service technician. Answered all questions about A/C problems & diagnosis, physically pointed out his observations with explanations. Would highly recommend Mr. James for other service calls related to A/C and heating.
The service and care we got at our business was great. David our technician was awesome very knowledgeable and explained everything with ease. Plumbing is definitely not my strong suit I immediately felt I could trust his expertise and I was right everything turned out great!
I was very pleased with the work completed. My dishwasher was overflowing onto the counter top and the technician took the time to explain what to do to avoid future back ups as well as provided some tips on how to keep my drains from clogging. He was very friendly and personable. The price quoted was what I was charged - no sneaky hidden fees!
Called for help with a GFCI problem. Jaimes came promptly, calling before hand, showing up right on time. Quickly diagnosed the problem, along with noting a safety concern which could easily be remedied, and provided several, cost effective solutions, from doing the work ourselves (with product recommendations) to the John Moore team providing different levels of service. Jaimes was courteous, prompt and provided the answers needed. He is an excellent example of John Moore's team. We use them every time, for plumbing and electrical and highly recommend them!
Pete with John Moore did a great job of providing me with several options & answering all my questions. I wouldn't hesitate to recommend them to anyone I know.
Called out for backed up sewer issue. Plumber was courteous and did great. While he was at the house I ask about fixing the problem permanently which is a break of sewer pipe on city easement in my backyard and got an outrageous estimate of $7500. You have got to be joking!!! 35 feet of straight, unobstructed path, no trees, no buildings, nothing in the way at all and $7500! I told him thank you for the estimate and that I would check with other companies before making my decision. Glad I got it in writing or no one would have believed me.
Well guess what... they were so far out of the ballpark with their estimate that the average estimate for the exact same thing came in $5000 less than their estimate... WOW, I'm glad it wasn't an emergency that had to be fixed immediately. Never will I ever recommend nor call this company for any service!
We had John Moore here today for a plumbing problem. The teck. was very good and did a fine job. We are very satisfied and would strongly reccomend them for any problems that happen. I will use them agin. Harry
A refreshingly professional service backed by courtesy and efficiency. I would recommend to all my friends and family.
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