Earth Ideas

Never Showed Up! Hello?. I had Earth Ideas come out to my house to give me an estimate for some work on my patio. They sent me an estimate, it looked fine, so I told them I wanted to get the work done. They first told me they would do it the week of May 2. As May 2 approached, I heard nothing from them, so I e-mailed them. They responded that Earth Ideas would not be able to do the work that week. I was annoyed that they never contacted me to tell me (I had to contact them), but I tried to be understanding. We agreed that they would do the work on May 9. May 9 came and went, and I heard nothing. No phone call, no e-mail, no apology, just radio silence. On May 10, I called and talked to a "manager", who said he would look into it and call me back, but still has not called. I'm not sure what happened, I was willing to pay their original estimate and didn't even try to negotiate them down, and they won't even call or contact me. Really strange, I will now take my business elsewhere. The person who came out to my house was Shane Wilbur, the person who I e-mailed with was Mellanie Mattern, and I'm not sure who the "manager" was. Really disappointing experience -- beware. They seem great at first, but their follow-through is horrible.…

Great Experience. We have been meaning to thank you for the excellent job that you did with our front yard. It's beautiful... we have received several compliments, and we give you glowing recommendations. We look forward to talking with you soon about getting our back yard landscaping underway.

The process stayed on schedule and all of my questions and concerns were answered promptly

Earth Ideas will definitely be recommended to anyone that is planning to remodel their yards…