Urban Rendezvous

(281) 265-0446

2735 Town Center Blvd N
Sugar Land, TX 77479 29.59374 -95.622231

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Neighborhood: The Market At Town Center

5 Star Rating: Highly Recommended

11/27/09

Haute couture is here in Sugar Land

by misshco22 at Citysearch

HAUTE HAUTE HAUTE!

Finally! a bit of soho vintage mix with californian breeze and european flair of leather pieces!

Yes.. It came to Sugar Land.

This boutique is haute. Before I walked into the boutique, I was impressed by the 1950s like retro deco before the entrance and the creative display windows.. Once I walked in, I fell in love.. the clothes are neatly organized.. yet. a sense of vintage boutique feel. Unlike Kiss kiss boutique in townsquare, where they are plainly laid. Rendezvous has interesting ways of displaying their items. There's even a little cafe next to the register counter. Here, u can find more selection of trendy or casual contemporary pieces.. from texas like cowboy boots to .. a more city girl like leather jackets or free people teeshirts. And they have TOMS shoes for men and women. Unlike Kiss Kiss, they have more selections. For instance, at kiss kiss they have a total of 5 styles for women and 2 for men.. in Rendezvous, they have many more.. even the new laced version.

Their customer services are friendly,down to earth, and helpful unlike Kiss Kiss(with sales associates with what you see is what you get type of flee market attitude).

Just try it for yourself.. call both boutiques..you will know the difference!

  • Pros: chic,retro,vintage,and affordable
  • Cons: need more publicity!
1 Star Rating: Poor

10/22/09

Don't waste your money. Horrible customer service

by brooklet14 at Citysearch

When you buy yourself something expensive only a few times a year, you expect quality and good service. I received neither at this store.

About a month ago I decided to splurge on a pair of jeans and a good friend told me that I just had to check out this store. I purchased a pair of jeans that fit and looked great and was very happy until two weeks ago when I was out with friends and the button on my brand new jeans popped off and would not stay on. I had only worn them three times since buying them. Normally I would have gone back to the store to return them right away but since I was busy with wedding plans I just did not have the time to return them for a new pair.

I am just back from my honeymoon and starting to take care of loose ends such as these, so I went to the store today to exchange the jeans for a non-defective pair. When I got there I explained the issue to the sales girls and was met with blank stares. They had no idea what to do. One of them then called the owner of the store and then told me that the owner said that there was nothing they could do about my defective jeans because it had been too long since I purchased them. I purchased them exactly 32 days ago.

The sales girl then told me that I should super glue the button back on or go to a tailor to have them repaired.

Long story short, I did not spend this kind of money on jeans to have to super glue them back together a month after buying them. The girls at the store were completely inept in any level of customer service and the owner is apparently only interested in making money and not at all interested in making the customer happy.

I've learned my lesson the hard way and will never be back to this overpriced and rude store. I recommend that you spend your hard-earned cash elsewhere.

  • Pros: nada
  • Cons: super glue, really?

The Details on Urban Rendezvous

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Discount Stores

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Urban Rendezvous

2735 Town Center Blvd N
Sugar Land, TX 77479

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