Universal Carpet Cleaning

02/01/12

Highly Recommend Universal Carpet Cleaning

by maltamira at Citysearch

I called Universal Carpet Cleaning to come clean our carpets and treat them for pet odors. I spoke to Jimmy who was extremely polite and professional and he showed up promptly as agreed.

Upon arrival to our house, Jimmy went straight to work diligently and professionally. The service and results were fantastic. Jimmy was so courteous and took the time to discuss his cleaning process with me in a very caring and genuine fashion. He let me know that if there was any problem to contact him immediately and he would come back for any reason.

Overall, I give Universal Carpet Cleaning an A+++ I recommend Jimmy and his cleaning services to all.

Thanks, Jimmy.

-Satisfied Customer

11/09/11

Excellent service!!!!

by dbritto at Citysearch

I had previously made an appointment with another carpet cleaning service that was over 2 hours late before finally returning my call 3 calls, only to let me know that it would be another 2 hours before they could get to me. I was pretty upset, and was in no hurry to deal with this again if I made another appointment.

A friend referred me to Universal Carpet Cleaning, and told me Jimmy would be professional, and would take very good care of my carpet cleaning needs. I called Jimmy, and he schduled me an appointment for 2 days later. Not only was he on time, but he called to inform me that he was on his way. Jimmy was courteous and professional, and made sure that I was happy with each room before he left. You can't beat the service or the price!!! I will definitely use Universal Carpet Cleaning in the future!

09/20/11

Forget replacing the carpets...

by conniemkim at Citysearch

Jimmy Rivers definitely knows what he's doing. He's a little rough around the edges, but he is a real pro when it comes to getting tough stains and smells out of carpets that are 28+ years old. I know, I know. I should have replaced the carpets, but after seeing what he did, I didn't need to.

06/11/11

What a Unbelievable improvement!

by lynncc at Citysearch

WOW! I thought there was no hope for our old carpeting - stains from raising 3 boys, cats and dogs!

I am so very glad that I switched from the "dry" style cleaning. We were getting our carpet cleaned by a franchised company, and for a lesser fee they'd come back anytime we wanted within a year, but after Universal Steam cleaned our carpeting - - I can confidently tell everyone - UNIVERSAL'S SERVICE AND QUALITY OF THE WORK CANNOT BE TOPPED! We will always call Universal from now on!

The owner is a honest, experienced and proud person - Quality of his work and Customer Satisfaction are priority that make his company special!

THANK YOU!!!!

06/08/11

Great Job and Honest Prices

by GB Davis at Citysearch

Our carpets had not been cleaned since they were installed after TS Allison, 10 years ago. Universal did a FANTASTIC job steam cleaning our berber carpets. Would highly recommend Universal Carpet Cleaning to anyone. Honest prices, professional workmanship, No hidden costs. We will definitely use Universal again.