Delta Locksmith Pasadena

10/28/09

DO NOT USE!!!!!

by debbruno at Citysearch

This afternoon I needed to re-key my brand new house. I have no electricity yet and no furniture. I called Locksmith Texas Pasadena (out of houston) which quoted me $100 and set my appointment at 3:30PM. I call multiple times and am told that he will be there any minute. At 4:38PM I get a call saying it will be another 45 minutes because the tech was stuck in traffic. Meanwhile my neighbor arrives home and tells me the traffic isnt good but its not that bad either. At 6PM he calls and says he's 5 minues away yet doesnt arrive till 6:30PM. Traffic isnt that bad- i know, ive lived here my entire life (23years). He then proceeds to change all 4 doorknobs and deadbolts and tells me that its part of the deal (i am a first time homebuyer and my husband is a marine deployed- no clue that wasnt what was supposed to happen). He then hands me a bill for over $600. I told him I was quoted $100, to which he calls me a liar and says what he will do is knock off $100 discount because he felt bad he had to charge me the $150 labor because IT GOT DARK AND HE COULDNT SEE!! Our appointment was at 3:30!!! That would have been plenty of time before it got dark and I told them this over the phone and asked if I could reschedule before dark to which I was told they would charge me. I told him to change the locks back then, I wasnt paying and he said I had no choice, I had to pay then and could I hurry because he didnt want to get caught in the rain!!! WTF is going on here?? They took advantage of me because I am a young female and thats all there was to it. DO NOT USE THESE HORRIBLE PEOPLE!!!!

• Pros: none
• Cons: They took advantage of me, overcharged, and were condescendi

10/20/09

Overall pretty quickly service!

by dallas100 at Citysearch

I have this new hot car, and I was hanging at a bar downtown in Pasadena with some friends. Turns out when I exited the bar I realized I had lost keys. It was a real bummer. The car uses transponder keys and I had no idea who to use to get a new key cut since I needed a key programmer. I called Delta Locksmith and they came to the bar straight away. The lock smith technician was a cool guy. He had a look in my glove box and found the codes and stuff he needed to program the new transponder key. He charged me a fair price for the replacement keys and the whole ordeal was over pretty quickly. If any of you guys need a transponder key programmed but a master key cutter I suggest you use Delta Locksmith for all your re keying needs. Cheers!

08/27/09

Best Services

by Flaviogiuseppe at Citysearch

I had just had a long day at work and realized I had lost car keys. It happen when you get that feeling and realize that no matter how urgently you want to get home, you just cant. My work colleague thankfully had hear of Delta Locksmith Pasadena locksmiths and told me to give them a call and tell them I have lost car keys. Delta Locksmith Pasadena is a 24 hour locksmith company and so they came out even though it was late. The lock smith technician cut keys for my car on the spot and had all the lock smith equipment he needed in the back of his van. He was a total pro key cutter. I can’t thank Delta Locksmith Pasadena enough. I got home in my car with my new auto keys without much bother. But next time I’ll try not to have lost car keys.

• Pros: Good Technician