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Geek Squad
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Tips for Geek Squad
August 05, 2010
Geek Squad Alternative. At one point or another we all need computer repair help and I am no different. I found myself in need at the worst possible moment. In the middle night, when everything is closed and the night before a report is due. I called Geek Squad online support for help and was charged for the $199 virus removal service. They connected to my pc and attempted to remove the problem. After a couple of hours and a whole lot of coffee and nail biting they call me back and say there is nothing they can do. This time, the guy I spoke to had a heavy accent and seemed to be calling from overseas. And long with this and the fact they said the virus is too embedded to be removed without causing further damage and system instability. I get off the disappointing phone call and am still sweating because this report is 35% of my overall grade in this course and I absolutely had to have this done in the morning. I run a quick Google search for a solution when I find SecureRemoteSupport[dot]com who provides online services and have a “No Fix No Pay” guarantee. Wow that would be nice if Geek Squad offered the same promise. Within an hour they had diagnosed the virus and had removed it completely for $105. And best of all, I didn’t lose any of my work and my operating system was completely repaired. Apparently the Geek Squad isn’t as good at their job as secureremotesupport[dot]com is. I really appreciate their diligence on fixing my issue and suggest others think twice before contacting Geek Squad to fix their computer.
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September 28, 2009
MASSIVE DATA LOSS - UNEDUCATED HIGH SCHOOL STAFF. I used them for a crashed computer. I have lost massive amounts of data that WAS RETRIEVABLE!!!! I lost months of my life trying to restore the Quicken and Mailing Lists for two businesses, I cannot tell you how devastated I am. They hire HIGH SCHOOL KIDS to come work on your computer!!!!!! Do not hire them if it really matters for your life. I cannot say enough bad things and I am devastated.
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