Don Shula's Steak House

11/30/08

Loved the food! The sides were spectacular and the desert too!

by desjardine at Citysearch

My husband and I invited another couple to experience Shulas. We went with no expectations other than the reputation of Shulas in other markets. I was a little surprised that it was in the Downtown Hyatt because Shulas has a more prestigious reputation than that of the Downtown Hyatt but we didn't let that stop us. We all thoroughly enjoyed the meal. The salads were execellent, the sides were spectacular - you gotta get the maccaroni with crab that was awesome!! The guy that went with us went with the intention of ordering and finishing the 48 oz steak to get his name on the Shulas website and get an autographed photo of Don Shula and he did it! They loved the restaurant so much that they went back the next night with some other friends. We thoroughly enjoyed the food. It was a new restaurant for us so we had no expectations. I will definitly go back but make sure that you are starving cuz they serve in large quantities. Oh and you can't skip the desert.

• Pros: The food and the 48 oz steak challenge. That added an element of fun.
• Cons: The ambience is a little sterile - Not high end atmosphere at all.

11/05/08

Horrible service, food wasn't bad

by joan1graymtn at Citysearch

After 45 minutes, all our waiter had managed to do was take our drink order. I was ready to pay for the drinks and leave, and was on the phone to find out if we could get in to another restaurant, when he showed up to take our dinner order. I asked him if we needed to move to get service, and he asked if we wanted to talk to a manager. I said no, I just wanted to know what we had to do to get waited on. He assured us he would give us good service from then on. From then on, instead of walking by our table as he ignored us, he rushed past our table as he ignored us. If he worked for me, I would fire him for being incapable of basic restaurant service. Even though the food wasn't bad, the incredible level of incompetence from the wait staff left me with not just a NO, but a "HELL NO" rating for ever going back to, or recommending, this restaurant. Add to that, the food wasn't bad, but was priced as if it were excellent. It was not. We all (four) ordered basic steak cuts, and the beef was not top quality, and the amount of edible beef was disappointing compared to the amount of fat and gristle. All around, a VERY disappointing experience. Don't go there if you want a good steak served with good service.

07/17/08

best steak salad

by enguyen at Citysearch

I couldn't eat an entire steak for lunch, so I only had a salad, but this is my new favorite salad in town! This place had the best steak salad with the best made-from-scratch blue cheese dressing I've ever had. The steak was cooked perfectly medium rare and the salad was substantial enough that I didn't feel hungry later that day, which usually happens. I liked that there was nothing tired about the salad itself; the salad itself was colorful, had variety, and looked freshly cut. I am definitely coming back for this salad!