03/04/09

Liquid cooled systems

by MrBigstuff

First time going outside with an issue with my computer (30 years working with PC's). I chose Pioneer Techs because at first glance I thought they actually specialized in liquid cooled systems. They don't but he handled like a pro anyway. The issue ended up being nothing more than me miss reading a plug wire but the service I got was first class. I would use them again in blink of an eye (although it is a hassle to get to from house...worth the trip though).

I don't know if I should mention this but he actually saved me a trip back to the store and delivered my PC back to my house for a nominal fee.

Great job

• Pros: I can think of a whole lot of them.
• Cons: Far...for me

02/19/09

VERY pleased with the service!

by lrnern

We have never had to have our computer serviced before so I was not sure what to expect, however, I am very pleased with Pioneer Techs! Diorge was at our house within hours of my call and due to the nature of the problem had to take the computer back to the shop. It was ready very quickly and they delivered it back to us within a few days. Diorge was very friendly and offered different options for us as far as the repairs and that made me feel very comfortable that we were able to make the decisions rather than be told what we 'had' to do. We will definitely use them again should another issue arise. :)

02/04/09

GREAT SERVICE

by KirkConstruction

We have used Pioneer Techs (Diorge Tavares) several times and have never had to wait more than a couple hours for their technician to arrive. They even serviced us remotely at a much-reduced cost to us, and the problem was solved within an hour. I highly recommend them!

• Pros: Immediate response, knowledgable
• Cons: none