Sugarbaby's Cupcake Boutique

10/22/09

Mmmm, Mmmmm Good!!!

by Jessy85 at Citysearch

I recently visited Sugarbaby’s to see just what all the talk was about and I must say that Sugarbaby’s is brilliant. The moment I walked in the door I was greeted with smiling faces and great attitudes from the floor staff. It was not hard to see the hard work and great detail that the kitchen staff so ever delicately put into each cupcake. It is however a little hard to look at the beautiful work when you are drooling on yourself. These are truly some of the best cupcakes I have ever eaten. I can’t tell you how nice it is to walk into a place where you feel the staff is glad to see you. I also love that the owner herself does not hesitate to ask you how everything is and if there is anything they could do better; I know because I was the one she asked. The above are just some of the reasons why I am now a faith customer of the Sugarbaby’s RAVE!!! I would highly recommend Sugarbaby’s to any one at any time that is if they are willing to take me when they go!!!!!!

10/20/09

Love this place

by Coco09 at Citysearch

I am a frequent customer at this place and love the cupcakes. I pick them up for clients and they love them as well. You can't find a better place. The customer service is great and they always have my order done right and on time. I highly recommend this place to anyone looking for cupcakes! The pumpkin spice is great for fall!

• Pros: customer service,best cupcakes in town

10/16/09

Good Cupcakes, Horrible Customer Service...

by Kimberly W at Citysearch

I love Sugarbabys cupcakes however I found them unrealistic with the fact that they will close early at the drop of a dime. When I think back, they've never really been happy to see me coming as the customer service is always less than mediocre.

I requested to meet my event planners @ their location and gave Sugarbaby's 24 hours notice. The manager Dana told me to call them just in case they close. My event planners arrived @ 5pm and they were closed!!! It upset me because I told the manager a day before that I was PRE-PAYING for 3-4 dozen and feel that they should have taken my phone number. As a black woman I am upset and will never buy their cupcakes again. I'm not saying they are racist but I feel like if I were white they would have gotten my number and stayed open. No more cupcake runs a couple times a week :-(

• Pros: Less than a mile from my house...
• Cons: Rude...Doesn't realize the value of a customer...