Houston >Food & Dining > Texas Roadhouse
23750 Highway 59 N, Kingwood, TX | Directions 7733930.047282 -95.252010
rushed and un welcomed – Worst service I ever had!! went here once about 30 minutes before they closed and boy was that a mistake! Normally I wouldnt go to a restaurant 30 minutes before they close but me and my family had been busy that evening and hadn't had the chance to have dinner yet and wanted some good food. First off the food was alright. But my main complaint was the staff was down right rude! they just acted annoyed when me and my family walked in. Once we were sat our server wasnt very friendly and the manager turned down the lights and shut off the music we just felt rushed and un welcomed. If you want good food and good service i recommend you pass this place and go down the road to Hofbrau Steaks off of 1314 in Porter me and my family have been going there for years and they actually care about their customers its a true steak house with great food and southern hospitality something Texas Road house could really use.
VERY BAD MANAGEMENT TEAM – Management team places untrained wait staff on the floor who provides bad service. Then service manager does nothing about it and the General Manger does not show any concerns when presented with the problem.
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