Houston >Travel > Travel Document Systems, Inc.
“Good pricing too.”
Direct Passport & Visa Services is now under the ownership of Travel Document Systems, Inc., a industry leader in visa and passport
processing with an unmatched reputation for quality service throughout 26 years in business. With regional offices in Houston, San Francisco and New York, in addition to our headquarters in Washington, D.C, TDS is expertly prepared to serve all of your individual, corporate, or group travel visa and passport needs. Our key relationships with Embassies, Consulates, and the U.S. Passport Agency ensure timely delivery of your critical travel documentation.
Our skilled, knowledgeable Passport Consultants look forward to serving you! …
I will ALWAYS go to Direct Passports/Visas for traveling!.
I decided to go to Brazil last minute for a wedding. I did my research and reviewed several Visa Services and Direct Passports & Visa Services was the least expenisve and easiest to navigate. I got everything I needed, pictures, forms filled out and decided to call Direct Passports & Visa Services as I had a couple of questions. I was shocked that my call was answered by a human being and not a recording and every question I had answered.
I had to have everything sent out and back to me within 3 weeks and was extrememly anxious if I was going to get everything on time. I had to leave a message about something one day and my call was returned the same day. I had to email about something else and got a response immediately. I was also going to be traveling a few days before my trip, which is when my Visa was scheduled to arrive, they were going to ship it to my hotel for me!
I am extrememly happy with the cost, service, helpfulness and plan to use them for any other trips abroad! Thank you!!!
Excellent, Excellent, Excellent!. Very fast, efficient and reasonable. Quick to answer questions, calls you when he receives your passports and calls you to say that he is returning them to you after obtaining your requested Visas.. Would recommend them to anyone. Very pleased.
Suuuper Fast!. I needed my passport renewed really really fast and the post office couldn't promise me a completion date. I was lucky to find Direct Passport on Bing. I called and a rep was very imformative and guided me through the process. I drove to their office early in the morning and I got my passport back at 3 pm. It's an amazing service that I will reccomend to all my friends.
I got a Brazilian tourist visa through Direct Passports.
I received a response to my e-mail inquiries right away. The owner also took the time to update me when he had received my passport. The process was very quick and professional. Excellent company and service!
Excellent service for visas.
This company was an excellent choice. I was worried about sending my visa through a third party, but I found them professional and "on-top" of the entire process. They are knowledgeable with the current changes in the consular services and pricing. Tony was very fast to return my emails and keep me informed of the visa process.
I highly recommend using this company...a bonus: they were less expensive than some of the other companies offering the same service!
Direct Passports and Visas. My husband and I realized that we needed a visa for Brazil and weren't able to travel to Houston to pick one up ourselves. After getting confused about requirements on the Brazilian consulate website, I chose Direct to attempt to clarify and get the visas quickly. Tony was very helpful over the phone, and assured me we would have our visas in time. They just arrived today - thanks, Tony!
Outstanding. We needed to travel to Brazil for work but only realized the visa requirement at the last minute. There is a lot of international travel through our office but our usual passport service couldn't get it done fast enough. We turned up Direct Passports on a Google search and gave it a shot. It was the right choice. Tony was incredibly responsive and bent over backwards to help. He got the consul to agree to accelerate their schedule and when timing was still tight he set up a courier to meet us at the airport to do the handover during our 2 hour layover in Houston. Tony was always available and helped us through the process at every moment and with every question. Direct Passports is outstanding.
Excellent service. I needed a Visa quick and wasn't familiar with the process. Tony walked me thru the paperwork, gave me examples of required letters I needed from my company and he took care of the rest. Couldn't have gone smoother. Very pleasant to work with.
Incredible. My husband needed a passport in order to travel at work. His company wouldn't help him in obtaining one so I searched the web and called Direct Passport. I followed their website and collected the requirements and I gave them his packet. I paid for Emergency processing, 24 Hours, and that's exactly what we got! Who else can pull off something like that? Thank you guys so much for your help and professionalism.
AMAZING CUSTOMER SERVICE!!!!. I discovered at midnight on a Wednesday night that my passport was expiring on Friday and we were traveling on Saturday morning. We got online immediately and tried calling and emailing whoever would respond to us. Shockingly, Direct Passport (Tony) not only responded by email, but then called us and literally spent the next 2 hours at our beckon call to walk us through the process of completing paperwork. I live in Austin so I had to drive to Houston, since the ONLY way to have my passport renewed by Saturday am, was to be in Houston the next morning by 8 am to take my photos and get all the paperwork to Tony by 8:30 am so he could make it to the State Department office by 9 am (the cutoff for submitting passports). Murphy's Law occurred and the Walgreens we called at 2 am who said they have a working machine to take the photos did not! We were working against the clock, so we found another photo place and then Tony met me at the CVS and then headed downtown to the State Department which was at 8:40 am!! Tony made the deadline and then went to pick up the new passport the next day (Friday) at 3 pm and then drove to the bus station and put my passport on a bus to Austin. My renewed passport was in my hands at 9 pm the night before we left. I was going to Mexico for my sister's 40th birthday with my whole family, so it would have been a disaster if I could not make it. TONY MADE IT ALL HAPPEN!!! They are the nicest, most responsive people I have ever worked with. Tony even gave me a cute, powder blue leather passport holder. Please use them before trying someone else. You won't be disappointed!!!
Hi Steph! I have to admit, your case was very stressful! But I did my best to accomodate you and process your passport. Thank you for taking the time to write this review....It puts future customers at ease when deciding what passport agency to chose! Please recommend my services to your family and friends. Have a great week!
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