Brenner's Steakhouse on the Bayou

10/14/09

Excellent, Excellent, Excellent

by BarbaraErika at Citysearch

I was about ten minuets late for the reservation but was seated right away. The waiter Alex gave us excellent service. This is by far the best steak that I have ever had, I normally ask for steak sauce to add a little kick but I didn't need it. The smoked macaroni and cheese was great. I cant eat seafood anymore but the fried shrimp were very large and the mashed potatoes were great.t. I also had a Mi Tai (never had one made like it before) my compliments to the bartender. I'm going to try brunch soon and I hope to get the same service.

• Pros: Best Steak
• Cons: The apple whatever it was needs more crust

09/16/09

Excellent Food and Service!

by sk sk at Citysearch

Had a great experience last night! The crab cakes, the salad with homemade dressing, a perfectly cooked steak that was delicious, german potatos, awesome mac and cheese, and the apple strusal for desert.

Also had one of the best waiters I have had in a long time (forgot His name). I was pleasantly suprised, we had picked this place for the grounds and view, and not expecting 5 star food and service. I would highly recommend Brenners!

08/13/09

Don't Count on Reservationist

by DPB at Citysearch

Called for a reservation for 8 people for 7:30pm. Call placed at 9:30 am and was told "I'm not sure how to read this thing but looks like only four tabes booked- will call right back"

Noon no call. I called and was given an 8:15pm option. I had to move sitters (we all have kids under 5) but will take it and call back with confirmation that we can change our schedules. Did it and called Brenner's to be told it was a mistake. "ALL BOOKED"

The manager got on the line and said he would try to move some things around and call back.

Hostess called within minutes and said can't do it.

The Manager should have made that call. Now changing plans for a third time.

First time to write one of these but the Landry's group at least at Brenner's on the Bayou does not have their act together.

Called Fleming's. Manager answered and was most professional. Changing plans again, but confident that co-diners and baby sitters have it right this time.

LOL - after all that and while previewing this post - Brenner's manager called and told me "We can make it happen" What could I say - "Are you sure?"

• Pros: Unknown
• Cons: Poor Service