“This hospital is not only beautiful to look at, the people that work there are wonderful as well, although I hope never to have to go back or to ever have a family member require it's services, if me or anyone I know ever does, I would not hesitate to tak”
“Sad to say when I came back later that night with my mother I reported all of them to the Assistant Director and got a room and good staff.”
Caveat Emptor. I have never had a
problem with quality of care but costs are totally OUT OF LINE! Had a procedure scheduled and they called to tell me I was going to have to pay over $1,000 that day. Made a few calls and got the same procedure down just down the road for $290. Makes me sorry for the times I used them since I am still paying for some of it.
Unless you have money to burn, stay away from this place!
This is the worst hospital I have ever been to they do not care about your medical conditions they care about the money the doctor had no problem turning my sick daughter away because she had Medicaid after the 30 minute lecture I got about how he had to pay 200 dollars out of his pocket just to see a doctor. Mean while my daughter is still sick no meds and can't find a good doctor in my area that excepts Medicaid. I was informed by the doctor that cypress was a high class area and no one would except Medicaid that I needed to go on the poor side of houston to get help .... Are you kidding me is that discrimination or what?
Stay clear of this Hospital. The Drs. in the medical center are fine but it is their service that is so terrible. They did not use to take insurance so they would make DEALS so you would go to them. They said they have nothing to do with the Hospital so do not worry. I went to my Dr. in Dec. 2012 for a check up. Lets do routine blood work and a test for H-pylory. The nurse informs me that they now take Blue Cross/Blue Sheild and you can use the lab downstairs. I give my card and proceed to give blood and fine out a few weeks later I am good to go with no bad news. Yesterday I receive a bill saying I have to pay my deductible towards all the bloodwork. Listen too this. It cost $3,407.00 for the routine bloodwork. Now I understand doing an H-pylory test may cost a little more.($700.00 for that) $3,407.00 for that. I could have had a Colonoscopy for that price and found out more. If I had gone to "Quest" or "Labcore" it would have been free to me because they are not affiliated with a Hospital. But remember, the Drs. said they had nothing to do with the Hospital. Don't believe anything that place tells you. And forget trying to work with the Administrator. He his the DEVIL himself. He will not reason or take any fault for the shortfalls of his billing. They know exactly what they are doing and do not care if you ever come back. They only care about the money. My husband had a heart attack 6 yrs. ago and we went to Cyfair Hospital and he was treated with kindness, respect and great service. Billing was so simple and trustworthy. Stay clear of N.C.M.C.
Stay away unless you have $ to burn. I
went in with severe abdominal pain and nausea. Just wanted a scipt for anti-nausea meds. Got an IV, a shot, a script and a HUGE bill. I went in Jan 2010. Got bill for $1900 a few months later. In July of 2012 I received a second bill for over $3,000. I contacted billing and was told the prior bill was for the dr and this one is the "facility charge." When I objected to the 18 month delay in billing I was smugly informed the law allows them 4 years to bill.
This place is a con game. Over $5,000 for a very, very simple issue
Billing is very disorganized. CIGNA does not cover charges at this hospital. The hospital knows it, yet took my insurance card and said nothing and continued with treatment in the ER. No one said anything. Later, I receive a bill in the mail for over $5K. I went for a migraine headache and was given a pain pill and sent home. I called to inquire and their billing office told me my insurance did not pay anything. I called CIGNA who informed me that this hospital refuses to budge on their fees therefore, CIGNA doesn't have a business relationship with the hospital and won't cover charges submitted. After two complaint letters and a disharge request documenting my situation, my account was brought to a zero balance by the hospital and discharged. YET...I just received a bill 9 months after my visit there with an amount owed $187.98. REALLY? This is on the same account number that was discharged. I called and low and behold...."we have no such record of your account being forgiven. $187.98 is due." I informed the rep that I KEPT THE DISCHARGE LETTERS FROM THEIR OFFICE SHOWING MY ACCOUNT HAS BEEN FORGIVEN AND IS A ZERO BALANCE. She said I would have to mail or fax them to their office because my account has no notes to reflect that. SURPRISE. =/ I faxed and mailed the letters 2 weeks ago and just got another call today about the supposed balance. This billing office is inefficient and the hospital's fees are OUTRAGEOUS.
I took my husband to the ER on August 30,2012 @8pm because he had 106 fewer. he was in a critical condition they had to immeadiately send him to ICU for a few days for recovery but the next morning August 31 We received a visit from the financial dept-PAM KUR . she wanted me to give her $5,000 upfront . i told her we did not have any money she told me if I did not have money for the hospital than why did I take him there that i should have taken him to bentaub. so i told her he would not had made it if I did. she reply back well that's your problem.next time save money for this types of emergencies .then she ask me to take him out of ICU and take him to bentaub.BASICALLY SHE WAS KICKING US OUT! she said that they will no longer treat him if i didn't pay. I spoke to the Nurse and doctor about it the doctors said that "he CANNOT LEAVE the hospital" she then threathing us and continue to harrased us for money. she told me she would call immigration if I didn't pay her the $5,000 LOl well we are not immigrants OK! My husband ended up in the hospital for 8 days dueto his condition.but every day she would harrased us for money. I did reported her to her boss but as of today I haven't received a call but yet they are sending me court papers to pay when it has only been a week of his discharged.total bill was $55,000 after I told them I would make payments arrangements.anyways try to avoid going there they will charged you even the toilet paper! BE AWARE OF PAM KUR SHE IS RUDE,DISRESPECTFUL,MEAN ,AND UGLY!!!!no home training!
AVOID THIS PLACE UNLESS YOUR LIFE IS LITERALLY AT STAKE! While the people are proficient and reasonably polite, their business model seems to be to charge as much money as they can legally get away with to people who are unable to think clearly, because they are SICK! I told them when I arrived that I had an HSA and I would have to pay for this out of pocket, and that I just needed to make sure it was only the flu. The flu of course is a virus and there is no treatment. When it was all over they charged me $2300 for an Advil. The doctor listened to my heart and lungs with a stethoscope and declared they were fine, then sent me in for an x-ray, and I quote, "just in case". Just in case what? You don't have enough for your boat payment?! When you go to a medical facility you need to be able to trust the people and not to have to watch them like hawk. If you need an arm reattached or you're almost dead, you can stop here, but for anything less I'd skip the place.
Wonderful Hospital. Great Staff. Everyone was so kind. Billing was correct. Our experience with the everyone was excellent.
DON'T WASTE YOUR TIME!!!. DO NOT GO THIS MEDICAL FACILITY PERPETRATING AS A HOSPITAL!!!! While the facility is nice and the medical staff is caring, the billing and management of this facility leaves more to desire than is worth!!! First, placing a hospital lien against me because they assumed I would be receiving a settlement on behalf of my child's 4-wheeler accident followed by unanswered attempts to settle this claim with their lawyer, Shelli Morrison, and resulting, in a lawsuit for unpaid medical bills although payments were made, North Cypress Medical Center is the LAST place I will ever step foot. Take a few more minutes and drive to Cypress Fairbanks Medical Center and avoid the witch hunt.
Gross incompetence - AVOID AT ALL COSTS.
My dad was killed by the worthless, overcharging idiots here. The whole place should be burned to the ground. He came in via ER - they would only take him to the nearest hospital (calling this place a hospital is like calling Afganistan a "garden spot") because he was in distress - probably a pulmanary embolism, but we never knew for sure. Drs were not helpful, not communicative because they didn't know what they were doing.
When they finally killed him 4 or 5 days later, the doctor wouldn't sign the death certificate!!!! Just wouldn't sign it. My dad was dead, literally buried in the ground, and we could not get a death certificate. The funeral home said they had this problem with them all the time because the doctors weren't properly licensed (easy to believe given the non- existent standard of care) so they could not sign a death certificate. Finally a family doctor signed it.
Every time I drive by this place I want to puke.
Please, please, PLEASE - go to a real hospital, with real doctors, who practice medicine, not just how to squeeze money out of patients. This place has one purpose - to separate money from people, it's a sham and a scam and you won't get better here.
Why aren't there any good reviews? Because no one has had a good experience here.
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