04/22/09

THINK TWICE!! Great location,T-E-R-R-I-B-L-E service

by Houstontaste

Need improvement on customer service and educated service manager. NOTHING UNIQUE about the place other than HIGH ticket.

• Cons: RUDE EMPLOYEE EVER

04/21/09

Hopping Place, good food

by Hnative

Fun atmosphere-could not believe the crowd on a Sunday night. Ceviche was great, Pollo Anaya good. Good tempo to service, nice waiter John attentive. Upscale Mexican!

• Pros: upbeat place, good food, location
• Cons: crowds

04/07/09

RUDE,UNPROFESSIONAL

by ramonashonte

FIRST WHEN WE ARRIVED WE WHERE TOLD THAT OUR TABLE WAS COMING UP FOR 10PPL AND WE WHERE TO WAIT ON THIS OTHER PARTY TO LEAVE. SO WHEN I SAW THE PARTY LEAVING I IMMEDATLEY WENT TO THE WAITRESS AND ASKED HER WHAT WAS GOING ON AFTER NOTICYING THE TABLE SHE PROMISED US WAS BEING OCCUPIED. SHE THEN SAID OHH I HAVE ANOTHER TABLE FOR YOU GUYS. THAT LADY PLACED US TO THE BACK OF THE RESTURANT. I DIDNT FEEL LIKE THAT WAS A PROBLEM AT ALL. SO AS WE BEGAN TO TAKE OUR SEATS 2 OTHER LADIES JOINED US. * REMEBER WE ASKED FOR A TABLE FOR 10* SO THEY HAD SHORT US 1 CHAIR. AFTER ASKING OUR WAITER FOR A CHAIR HE SAID HE WOULD TRY HIS BEST. NOW 5 MIN HAVE PASSED AND STILL NO CHAIR. THATS WHEN THINGS BEGAN TO TAKE A TURN DOWN HILL THE MANAGER BY THE NAME OF "BARBARA" WAS SOOOOO RUDE AND SHE SPOKE TO MY SISTER IN AN UNFASHIONBLY MANNER SHE EVEN TOUCHED HER ON HER SHOULDER AND REFUSED TO SERVE US OVER 1 CHAIR. THATS WHEN WE ALL DECIDED TO LEAVE AND SHE THEN FOLLOWED US OUT THE RESTURANT TALKING TO THE POLICE OFFICE AND WAS TELLING HIM WE OWED $82.00 FOR SOME DRINKS WE HADNT EVEN RECIEVED YET. WE TOLD THE OFFICER OUR STORY AND "BARBARA" THEN TOLD THE POLICE OFFICER SHE MADE A MISTAKE. WE HADNT RECIEVED OUR DRINKS. SHE KEPT GETTING ATTITUDES AND CURSING AT MY SISTER. WE WOULD HAVE LOVED TO TASTE THE FOOD AND DRINKS BUT DUE TO AN ANGRY EMPLOYEE WE WHERE UNABLE TO DO ANYTHING... BARBARA IS A VERY RUDE, AND UNPROFEESIONAL PERSON AND JUST BELIEVE JUSTICE WILL BE SERVED MAAM....