“we asked for a refund they said no refund or replacement massage they told us, not a very customer friendly service.”
Are you looking for a great massage in the Katy/Cinco Ranch/West Houston area?
If you need a stress-relieving, professional and therapeutic massage but hate the high prices around town, Massage Envy is just what you are looking for.
Why pay $75 or more for the same professional massage when Massage Envy members pay only $39* for a one hour massage session(*Introductory Rate)? They have utilized a membership based approach that brings massage therapy out of the elite and expensive circle and makes it available to everyone.
Massage Envy offers many different types of massage to choose from: Swedish massage for overall body relaxation, deep tissue massage to loosen knots that keep muscles tied up and tense, sports massage to stretch marathon runners and weekend warriors alike. Pre-natal massage is available for soon-to-be moms and Reflexology is also offered. …
I like it.
Many people writing reviews are either super pissed, or super happy. It just appears that more are pissed when talking about this place.
However, I will be the one to say that I am super happy. I have been multiple times, and the massage has been OK... however, last night I had a different therapist, and I was blown away!
I highly recommend to try David at the spa. He is wonderful.
Really - in need of relaxation dont call here.. Come on ladies! I have been to this location several times, customer service has never blown me away but it passed. However, when someone is calling to set up an appointment for a massage, relaxation is probably on their mind. How many times can you possible ask someone to hold on?!? How difficult can it be to set up an appointment on a returning customer? I understand maybe the person is in training but the second person (who sounds like they have a better understanding of the system), 'can you hold please.' After the 4th time, I have had enough at your lack of customer service or knowledge about your job. I will take my business (money) elsewhere.
Bad Flatulence - The Massage Lady.
Bad Flatulence - The Massage Lady
I set up my wife for a relaxing masage and the old lady farted in her face during the session GROSS.
we asked for a refund they said no refund or replacement massage they told us, not a very customer friendly service.
on top of that they push the sales pitch on you
Massage rip off. I was visiting Katy and was in desperate need of a massage. I scheduled a "30 minute massage" as advertised. I was taken back 10 minutes after my scheduled time. I was only given a 15 minute massage. When I questioned the receptionist when checking out, she said that it really isn't a 30 minute massage..they allow 10 minutes for dressing and undressing and 5 minutes for a consultation..which I didn't have. I would NOT reccomend this establishment to anyone. It would be better to find a local place with better service.
Editorial Review. In exchange for monthly dues, members enjoy reduced rates on professional massages at any of this spa's locations nationwide.
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