Houston >Home & Garden > Chic Warehouse
731 Yale St, Houston, TX | Directions 7700729.784397 -95.399063
Neighborhoods: Central, Greater Heights
Great store with great furniture at great prices – I recently bought yet another couch from Chic Warehouse. Our formal living furniture (2 chairs, sofa, coffee table) came from there about 2 years ago and have been great. Charles is very helpful and was very patient with my wife and I who can be a handful! Why go to those other stores when you get a similar product from a local business owner at a much better price. If you are looking for furniture, this is the place!
Terrible Customer Service and Hopeless Delivery – My husband and I ordered a hall table for our entry way that we were very excited about as it matched our Crate and Barrel coffee table, but was half the price. I am now wishing I had ordered through Crate and Barrel, who's customer service was amazing when we bought the rest of our living room furniture.
We were told the table would take 6-8 weeks to come in and that we would get a phone call when it was ready for pick up. After 8 weeks with no update I had to call twice both times being told someone would look into it and call me back, my husband finally got ahold of the owner who told him it had just shipped from the warehouse and we should expect it within 2 weeks.
2 weeks later my husband calls him again and the owner then explains that the warehouse never had the table so it hasn't been shipped, AND that they would be closed until after the new year at which time he could see if he could track down the table! When my husband explained that he should have told us that months ago and what was he going to do to fix this problem, the owner simply replied, "Nothing."
So now the table I wanted to have before guest came to my new house in October, then gave up and hoped for Thanksgiving and was expecting to have it well before Christmas is not even going to ship until who knows when next year. The worst part is now we can't get our money back either!
People like this make it had to shop small businesses! Shame on Chic Warehouse!!!!!!!
Good Selection, Fair Prices – In 2010, my partner and I had decided we would completely redo the living room with new paint and furniture. We wanted something of a modern interpreation of mid-century style and looked at various places around Houston. We saw an ad for Chic Warehouse in a local magazine and decided to check it out because it is close to us.
There is a good, but not exhaustive, selection of furniture. Someone wanting a wide variety of styles like Fingers or Star should look elsewhere. But we loved what we found here because so much furniture everywhere else is large and oversized. We needed furniture to fit our small home and, among things, wanted smaller armrests for the sofa and chairs. We found a number of items that we really liked and found out we would be able to customize the fabric on each piece. The owner was helpful and made recommendations but was never overbearing.
It took about 6 weeks for the furniture to arrive. Yes, it would have been nice to get it the same day, but that just isn't going to happen at most stores and definitely not when you have the fabric customized. The prices, the courtesy, and the quality of the pieces will certainly take me back to Chic Warehouse when I consider purchasing other items for the house.
The place to go! – The things that keep me coming back to Chic Warehouse are the great selection, good prices, and personal service. Charles (the owner) will take the time to consult with you on your needs and help find the best fit. That means he’ll even tell you NOT to buy something if he doesn’t think you really need it. He’s in it to make customers for life and he’s done that with us. And one other thing: My house looks fantastic.
best furniture shop in houston – I went to this furniture shop and it was the best shop all around I go great service and great furniture for a great savings compared to all the other stores I looked at I highly recommend it to everyone
Best quality furniture at a low price – My husband and I were looking for high quality furniture that was also different from what it is sold in almost all the places in Houston. Most of the furniture stores repeat the same models, and those that sell stylish furniture, are too expensive. But only in Chic Warehouse we found exactly the style and quality furniture that we were looking for and very reasonable prices. We bought a casual dinning room, living room and the bedroom for incredible prices.
I'm looking forward to come back to that place.
I strongly recommend this place and you will also have a good customer service from the owners.
Just what I was looking for! – I'm a return customer of Chic Warehouse and can't be more pleased with my purchases and the customer service I received from Charles. Not only did I get the style of furniture I wanted, I got to select the wood finish and fabric (from hundreds of samples). It's great going to a store where the sales people are not only helpful, but they actually know what they are talking about! Plus, they weren't just interested in making a sale, they seemed more interested in me being happy with my selections.
In my search for furniture, I've been to every store in Houston. The prices at Chic are great, and so is the quality. Initially, I was looking at Crate & Barrel and found exactly what I wanted at Chic for a lot less. Moreover, I didn't have to sacrifice quality.
True, you have to wait 6 to 8 weeks for delivery, but you're getting custom made furnishings which really are worth the wait. Incidentally, at Star Furniture, I was told to expect a 90 day wait time for delivery.
The warehouse is small, but you get lots of personal attention. The floor samples are limited, but practically anything can be ordered from a dozen or so books they have in the store. Check out other places and prices, but BEFORE you buy elsewhere, go see what Charles can do for you. You'll save a bundle...I did.
Returning customers – My wife and I are returning customers at Chic Warehouse. We purchased a book shelf that we converted to a media stand. Compared to other pieces we had looked at elsewhere, we feel that we got a great quality solid wood piece at a very reasonable price. We recently returned to purchase a chair and ottoman. Charles was very helpful in our choice of fabric based on our leather sectional/furniture/wall coloring. He was very patient with our initial indecision on fabric choices but truly assisted us in reaching a decision that we are very satisfied with. We have referred friends to go see Charles and will most likely return.
High quality furniture and service at affordable prices – My wife and I have enjoyed working with Charles and his mom and have purchased many high quality pieces of furniture from Chic Warehouse at prices well below comparable product prices (Pottery Barn, Crate & Barrell).
Chic Warehouse carries a sample of the manufacturers' furniture in stock but doesn't carry every piece of furniture that they sell. They have catalogs that contain many more pieces to choose from. As such, if you are the type of shopper that needs to touch and feel the exact piece of furniture that you are buying, the process may be a little difficult at first ... so take a look at the samples in store to get comfortable with the quality.
Over the last two years, we have purchased a dining table w/ chairs, a buffet, a sectional, two accent chairs and a sofa and have been extremely happy with the furniture. We receive compliments from our family and friends when they visit our house and are happy to pass along our recommendation.
Ok Furniture But Terrible Customer Relations – We have purchased a sofa, bed, and dresser from here. All items are ok quality for the inexpensive price. The sofa, however, is extremely uncomfortable & has never "worn in." Recently we, attempted to purchase other items, but we were treated with terrible rudeness and disrepect. We will NEVER shop here again or recommend them as we have in the past.
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