Houston >Automotive Sales & Services > G-Man Automotive And Body Shop
“Family atmosphere and friendly employees attract loyalty.”
“My car has been working great, the staff was friendly, the prices are competitive, it is conveniently located and accessible.”
“My car has been working great, the staff was friendly, the prices are competitive, it is conveniently located and accessible.”
I originally came to this shop through a Living Social deal for an oil change. After the first time I came in Jonathan (the service writer) remembered my name, my car, and any services that have been completed. Every employee of this shop is very knowledgeable and willing to explain every detail of the needed repair. They are very prompt and up-front with their automotive services. There prices are very fair as well, and all their major repairs come with a one-year warranty. This is an automotive shop that is very honest and provide quality work that you know will be worth your money!
Many automotive repair shops do not look out for your best interest and end up charging you for extra services your car may not need. G-Man Automotive & Body Shop is filled with nothing less than honest people. Quick services, honest suggestions, and friendly workers, there's nothing else you can ask for.
You cannot imagine how different the
experience in a mechanic shop can be until you have visited G-Man automotive; I cannot imagine having a bad experience at a mechanic shop because they are the only business I have ever trusted to touch my vehicles in my life.
G-Man was recommended to me when I was 17 years old and had my first fender bender. I was very impressed with the consultation I received. All I had ever heard were horror stories about mechanics and how they took advantage of people with unneeded services, etc. but the staff at G-Man walked me through the major and minor issues with my vehicle, and, using details/ diagrams and actual parts showed me what was mechanically wrong so that I could make MY OWN decision about what work would be done.
You will never have more trust in quality of work than what you receive at G-Man. I have been so impressed with the work they have done on my pre-owned cars in the past, that when I bought my first brand-new car I continued to pay for their work instead of take my car in to the dealership for free services. That is only one example of the quality they provide.
I enjoy going to see my mechanic. I feel like I learn something and get a great value every single time I visit.
I hope this review was helpful to anyone who needs help maintaining their autos.
Reliable and Trusting people. In the past always had trouble sticking to one mechanic who would be honest about the work and what needed to be done. I've been bouncing from shop to shop over the past years because never satisfied with the service the former shops provided. Then I came across G-Man Auto, after having some issues with an suspension noise that other mechanics said would be fix but never was. After they pulled my car in for a diagnostics to search for the problem, They quickly found the source of the problem. The sub-frame bushing were shot, they explain to me the different options I could take that is within my budget. After deciding on a plan, the guys had my car back to me the very next day, the noise was gone. I'm very satisfied with the work they provided. I'm really impressed how honest they were about the repairs after it was found, something that is hard to find with most mechanic shops these days, Since then I always take all my cars to them for maintenance big or small. I'm glad I came across these guys, never have to bounce from mechanic to mechanic ever again.
Be Cautious - Waste of Money. I'm quite knowledgeable about cars and do majority of repairs on my own given if I have time away from work. I always bring my car in to shops if it requires needing major work that requires hours if not days. I came here to have my car's transmission repaired and initial impression seemed positive. They were nice and helpful and seem knowledgeable. The time required to repair my transmission little was over two weeks which I already was not too happy about. Granted a week or week couple of days but I had to rent my own car. They offer to get a deal from a local rental car place but I told them that i had my own place i go to. Picked up my car paid a fair amount of money (2.5 Gs). After several weeks while driving home, the transmission blew out again on 59 I quickly put on my hazards and watch cars blaze pass me which I could only do 30 mph to the closet exit hugging the shoulder of the fwy. I was devastated, pissed, and happy I made it alive from that situation. I parked my car at a local shopping strip for the night and had someone pick me up. Early next morning I was dropped at my car and began crawling at 30 mph to drop off the car to get them to check it. Again, nice and friendly which too me began to sound like a whole bunch of BS. I ended up paying another g , I was about to flip. Their previous work was already under warranty! They claim that another part of the car was the reason why the transmission went out. At this point I just wanted my car to be fix. Fast forward 4-5 months. I had already planned to buy new car which I did and been letting my siblings borrow the car to drive to work. All was fine and you know what the transmission blew out again!! I read another review stating crooks. After looking behind on this I would completely agree. Sold the car and know think I would had been better purchasing a refurbish transmission and had another shop installed it. Would not recommend any major work that requires a professional mechanic. They are only good for oil changes and maintenance which most people can just do at home if able, automotive shop not even close. Save your money and head else where.
Honest and Thorough. I went to Gman automative based on the google review and the review are dead right on who these guys are! I shop around to have my transmission fixed for my 2001 BMW coupe and other places such as transmission shop near Dunvale have quoted me 1800-2200 dollars to have my transmission fixed. I took it to g-man automotive based on google review and called them to drop it off. First off these guys were up front on what they were going to do which was charge 75.00 for a diagnostic fee which was fine for them to look at the transmission. After they asset the problem they said all I they needed to do is reset the computer. In the end I ended paying 165.00 dollars for my BMW to work fine. These guys were honest and didn't gouge me for money like most transmission places wanted to just because I drove a BMW! Gman also went out of their way to find problem which i new about like my window regulator going out and other minor things. These guys are very detailed in what they do and suggest that ANYONE that needs transmission help come to these guys. I wanted to say this because I appreciate what they did and they saved me alot and most important they were truthful!
G-Man Rocks. G-Man has taken care of many of my vehicles--they always do a great job and get the car back to me asap. They are very reliable and you don't have to worry about quality. Always top notch service and competitive pricing!!!! I will recommend them to as many people as I can!
Reliable & Trust Worthy. The scariest thing that could ever happen to a woman is to have car troubles. I had just purchased my Nissan Sentra when I heard a weird sound. My car literally sounded like a cartoon spacecraft. Obviously, by my description of the sound, I know noting about diagnosing a car. When I took it to G-man, they explained to me that it was a broken motor mount that was causing the entire ruckus. They were kind enough to show me the broken piece and what they were going to replace it with. I was very happy and pleased to have found such honest people that didn’t take advantage at the fact that I know absolutely NOTHING about cars. I left the shop very satisfied with their work and without the animated spacecraft noise.
BEWARE-- CROOKS. If there were a grade in which i can give ZERO stars i would happily do so. The most important thing i would like to mention is one strong word, CROOKS CROOKS CROOKS CROOKS. Please read the first blog and understand that i had the same problem as she. This place is an absolute rip off. I will be sure to put this same review on many many other websites ,facebook twitter etc. This is one place that does not understand the value of loyal customers. This is the only Mechanic that has touched any parts under my hood yet they will not stand by their work. I took my car in with one problem and HONEST truth after i got my car back i had about 5 other things that now need to be fixed. After i took it to them and told them about the other problems they gave suggestions on what would fix it nevertheless NONE OF IT WORKED. They only took more money from me. The Dad is a down right con artist and the service is ridiculously bad. Johnathan (the son) understands to just fixed the problem and keep a loyal customer rather than lose someone that continues to help bring u business. The Dad (Gonzalo) is MONEY HUNGRY. He is only out to make money. If you go to this place you will be sorry in the long run. This post will be placed on many other Autho Mechanic website that are heavily used so i recommend that anyone reading this to research before u spend ur money. There are tons of BAD BAD BAD BAD REVIEWS on this company however they just changed their names so u only see good for now. The old name was Transmission Plus on westpark. You will regret it if u decide to do business here. God Bless and Good Luck
Our overall customer satisfaction has been very high for many years. Weve had a couple of negative reports recently but it is impossible to please everyone. We always appreciate the business that our loyal customers bring, but some people come with specific agendas trying to get freebies and when they dont get their way, they get upset. Its a tough economy, people dont want to spend money and they often come to small shops like ours to haggle in ways they would not attempt if they went to a dealership. Its very frustrating for us too. When we suggest certain repairs on a vehicle, we still have to fully diagnose the problem and pin point the exact cause of what failed on the vehicle. Also, when customers take it upon themselves to attempt to repair the vehicle or take it elsewhere to get it fixed, then its their responsibility to resolve it. We will continue to stand behind our 1 YR/12,000 Mile Warranty. We appreciate our customers and will continue to provide the best service possible.
Not Happy at all!!!. This is a very lengthy but true post! I'm not sure what happened to customer service when it came to me but against my better jugdement I let my husband give them the go ahead and "fix" the so called problem. First red flag was when in the same conversation it went from one price to a higher price, and of course an excuse was given for that but my husband was so sure they provided excellent work because he had taken another one of our vehicles there that we were getting a deal. So after taking it there for one thing they told us maybe if we do this and that it would fix the problem. So after several hundred dollars my husband picks up the car and it starts out with a soft but noticeable vibration and we call about our concern but noone answers and by day two my car was shaking and vibrating uncontrollably! Now my car was known for its smooth ride and was riding smoothly before I took it in so why in the h@#l would they send it back even with a slight vibration. Of course we called and the son told my husband he had noticed it but basically it was not that bad, and that it could be one thing. Of course I already had my reservations and I want an explanation so when I called the dad/owner was so sure it was due something else that needed to be fixed because their ol trusty machine told them so with its "codes" and that this issue had been communicated to my husband, but my car wasnt doing this before I brought it in. Mind you, this would cost us another several hundred dollars to fix. So we take the car in and they put it on their handy dandy machine and wouldn't ya know it gave them another code saying something else was wrong and would cost us another hundred dollars to fix. I see red flags all over the place now! I feel hussled and am disgusted, but I guess we got the good ol bait and switch or people just do crazy things during the holidays to try and get some extra cash.Makes you wonder why they changed their name. Needless to say I will never waste my time or money going here every again nor would I recommend this place to anyone! I wanted to give no stars but it wouldn't let me change it!
We have been in business 10 years now and we are very happy with the overall customer-satisfaction ratings. Some people don't give their vehicles regular maintenance and when things go wrong, they want the repair of one issue to fix all the other issues.
When a customer brings in a vehicle for a power steering repair, it is not going to correct the check engine light. The check engine light reads electrical components through out the vehicle, which has nothing to do with a whining noise or the steering wheel being hard to turn.
We are happy to explain to customers details like these so they leave confident that they have received the best service and best parts. We assist each of our customers needs and want in terms of turn around time and budget. We even allow them to provide their own parts that we rarely do.
We apologize to customers bad experiences at other shops and apply those set notions onto us. We will continue to run our business on honesty and integrity as always.
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