Houston >Uptown Dental Spa
Stay Away..Sleezy place. They tell you they accept your insurance, but come to find out after the the work is done that they are not in network with my insurance company.
Great Cleaning and Zoom. I just had my teeth cleaned and whitened with the Zoom at this dental office. I was so pleased with the cleaning alone I cant emphasize enough. The hygienist was so thorough and gentle. The girl who answered the phone when I called to make my zoom appointment recommended that I should have my teeth cleaned first since it had been so long. I was so excited they could do it all in one appointment and I did not have to wait. My teeth are much brighter and look great. What a great experience!
Great Dental Treatment. I just returned home from my visit with Dr. Timm and his great staff. I had such a great experience, I thought that I would share!! I have never had such a relaxing and entertaining dental visit. Everyone there was so nice to take the time needed for my treatment and the Dr. never rushed. I am going to tell all of my friends and family to go there as well. Definitely will be returning and will be a patient for life. Thanks Dr. Timm and staff!!!
Beware- poor treatement and very high pressure sales. I bought a groupon for the Zoom teeth whitening for my wife. She has had the procedure done at another Galleria area dentist and had a great experience. This place, on the other hand, was not very nice, and the people that did the procedure were sloppy and even burned her gums. Before they did the procedure, she was subjected to a long list of cosmetic procedures that they tried to sell her, all at special one-day-only prices. After the long sales pitch, they did the zoom procedure. Overall, we would never use this business again.
this is an amazing dentist. the best care i have EVER had. i just logged on to write a review of this awesome establishment and i had to laugh when i read the last review with one star. it so happens i was in the office last week getting my teeth whitening treatment while your wife was yelling at the owner over the phone. when i originally made my appointment, the secretary told me to make sure that date would work because there was a change fee for the zoon promotion. i will bet you she told you that as well. i seriously cannot believe you have the audacity to write these wonderful people a review like this. you even said yourself that the work was good. if you ask me, you are lucky they only charged you 100.00. by the sounds of it, i would say they should have charged you three times as much just having to deal with your unprofessional wife. (i wish i could use a stronger word than unprofessional). i am sorry you have to wake up next to her every morning. yes, it was that bad. i will say that the lady in the office handled your spouse with the utmost professionalism, which is more than i would have done. anyone who happens to read this, listen to all the rest of the reviews. seems to me like you are the type of people that go to restaurants with the intention of complaining loudly in order to get a free meal. when that doesn't work for you, you strike back by writing a bad review. i just can't get over how great these people are. the other reviews spell it out perfectly. someone below said that if this is not your dentist, it should be. i agree with that statement in spades! think about it. have you ever seen reviews like this for any other establishment? you folks should just concentrate on making each other miserable and leave the rest of the world alone.
Don't Trust These Folks. The procedure was fine and folks very nice. But then they lied to me and told me my wife had approved a $100 charge for changing the appointment. She never did. I paid it, not thinking they would lie. And then they refused to refund it when I complained. Not good folks. I would have trusted these people and had more work done there, but not now.
So nice to enjoy going to a dentist.
I had a great experience at Uptown Dental Spa today. I needed some teeth whitening done and they offered the Zoom whitening which I had seen before on one of those ultimate makeover shows so I thought I would give it a try. I gave them a call and Stacy was very friendly and helpful. She took the time to tell me about their practice and lead me to the forms that I could fill out ahead of time instead of being rushed when I got here. She gave me another call the day before my appointnment not only to confirm my appointment but to make sure that I knew where to find them. When I arrived on the day of my appointment, I walked in and immediately was relaxed. Sounds of a little waterfall going on in the background and the surrounding were very pleasant. I was met immediately by Stacy who got me into the system after which I was immediately taken back with no wait whatsoever. I hate having to wait when I have an appointment at other places! Anyway, we get to the back, get me in a chair and in comes Liset. Now, I'm comfy, watching a great movie and I got two hotties taking care of me. Lot better than being at work.... They explained what they were going to do and aksed if I had any questions. The thing that goes in your mouth to expose just your teeth was a trip since I looked like Hannible with it in there but hey, made for a great txt message to my wife. haha. The procedure went VERY well and my teeth look worlds better than when I walked in. I didn't have any pain during the process which I really appreciated....
If you have need to for a dentist or some whitening like I did, I would HIGHLY recomend these folks.
Best Dental Office!! Love the Staff!. This is an amazing dental office. Everyone from Dr. Timm to the front-desk receptionist area is professional, responsive and friendly. They send you appointment reminders by way of calls and post cards. (love that). I have been a patient of a few dental offices prior to Uptown Dental Spa..There is no comparsion! They make you feel like you are the most important patient!! I live in Katy, Texas and I do not mind traveling to the Galleria area. They are so worth it!
The Best Zoom Dentist.
Very pleasent experience. Was "zoomed" about 10 years ago. Not fun. However after my experience today, I'm going to get my son an appointment. Great office staff (than you, Summer), and almost wish I could stay around and chat.
Dr. Timm was very easy to talk to, and I could tell he knows his stuff. Highly recommend!
The Best Dentist!!. I have been going to the same dentist for about 15 years. My sister has been telling me to go see Dr. Timm because she loves him, and I was ready to make a switch. I went for my cleaning and it was so pleasant. They offered me a glass of wine and visited with me for a bit while Stacy handled my paperwork. It was absolutely the best cleaning I have ever had!!! Summer explained everything to me as she cleaned my teeth and she never hurt me. When I was done, I felt like she didnt miss a spot. It was very relaxing and enjoyable. Dr. Timm came in for the exam and was so interested in what my thoughts were about my teeth, he listened to every word. I loved that he did not rush me and took all the time I needed and he didnt run out of the room. The staff was wonderful, Summer,Yvette, Liset and Stacy all greeted me by my name when I arrived and they all made an effort to say goodbye when I was done. I didnt even get treatment and the assistant knew who I was and spoke to me. I am definitely the lucky one to find such a charming office that really cares about their patients. I will never go anywhere else!
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