Auto Answers

06/23/08

Best Automotive Repair Shop in KATY!!

by Yoruichi at Citysearch

I recently had a problem with my 2003 Dodge Caravan which was suddenly having poor acceleration and horrible milage. It seemed like it could have been a bad O2 sensor, or fuel injectors, or fuel filter. After having performed the three jobs over the course of an entire weekend and still having the same problem, I decided to take it to Domestic Auto Experts. While I waited there I let them know what parts I had replaced already and they went ahead and double checked to make sure those parts were working correctly as well as performed a compression test on the engine. It turns out that there was a broken valve spring on the #1 cylinder. They said they would have it ready a day later because they had to special order the valve spring, and put me in a rental, which was only $9/day! This was great news because we had spent too much on a rental from a 'big' name rental company already. I got my caravan back in no time and it was running perfect again!

I wish I had taken the Caravan to them the day it happened, instead of wasting time and money on it myself. I never would have figured out the problem with the valve spring. Thankyou Domestic Auto, you guys really are Experts!

04/24/08

Beware--Get a second opinion after you visit this shop--they tamper with your car!!!!!

by ReviewerX at Citysearch

They quoted $1000 for a fuel pump replacement other shops quoted $530-$600 for. On the invoice they claimed there was smoke when they opened the hood. This was untrue. I changed the fuse for the fuel pump myself before it was towed in and no such "smoke". When I tried to get it towed to another shop for a cheaper repair, they magically lowered their price. They also threatened to charge me over $200 for the tow and diagnosis if I brought it somewhere else. They never took any photos of the damage as they advertise. A couple of days later, my car died and when I called them they were more concerned with arguing with me than standing behind their work. I brought my car to another shop that found loose wiring, reconnected it and charged me nothing. Now a couple of weeks later my car died again and the wiring to the main computer was burnt. I truly feel DAE tampered with my car. They are a bunch of theves, don't take your car there, it will never run right again.

• Pros: None
• Cons: Liars, and they tamper with your car!

04/16/08

BEWARE

by rhodes5577 at Citysearch

I brought my car to them after they assured me they work on foreign cars too. The next day I returned to pick up my vehicle

• Pros: $9 daily rental car good/ fast service notification
• Cons: Everything that matters