Auto Answers

(281) 401-8600

19920 Morton Rd
Katy, TX 77449 29.8149 -95.7164

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Auto Answers

Domestic Auto Experts

What People Are Saying About Auto Answers

The Editor

Contributor

Citysearch

Specializing in GM, Ford and Chrysler makes and models offering help with engine replacement, emissions control systems and cooling systems.

5 Star Rating: Highly Recommended

06/23/08

Best Automotive Repair Shop in KATY!!

by Yoruichi

I recently had a problem with my 2003 Dodge Caravan which was suddenly having poor acceleration and horrible milage. It seemed like it could have been a bad O2 sensor, or fuel injectors, or fuel filter. After having performed the three jobs over the course of an entire weekend and still having the same problem, I decided to take it to Domestic Auto Experts. While I waited there I let them know what parts I had replaced already and they went ahead and double checked to make sure those parts were working correctly as well as performed a compression test on the engine. It turns out that there was a broken valve spring on the #1 cylinder. They said they would have it ready a day later because they had to special order the valve spring, and put me in a rental, which was only $9/day! This was great news because we had spent too much on a rental from a 'big' name rental company already. I got my caravan back in no time and it was running perfect again!

I wish I had taken the Caravan to them the day it happened, instead of wasting time and money on it myself. I never would have figured out the problem with the valve spring. Thankyou Domestic Auto, you guys really are Experts!

1 Star Rating: Poor

04/24/08

Beware--Get a second opinion after you visit this shop--they tamper with your car!!!!!

by ReviewerX

They quoted $1000 for a fuel pump replacement other shops quoted $530-$600 for. On the invoice they claimed there was smoke when they opened the hood. This was untrue. I changed the fuse for the fuel pump myself before it was towed in and no such "smoke". When I tried to get it towed to another shop for a cheaper repair, they magically lowered their price. They also threatened to charge me over $200 for the tow and diagnosis if I brought it somewhere else. They never took any photos of the damage as they advertise. A couple of days later, my car died and when I called them they were more concerned with arguing with me than standing behind their work. I brought my car to another shop that found loose wiring, reconnected it and charged me nothing. Now a couple of weeks later my car died again and the wiring to the main computer was burnt. I truly feel DAE tampered with my car. They are a bunch of theves, don't take your car there, it will never run right again.

  • Pros: None
  • Cons: Liars, and they tamper with your car!
3 Star Rating: Average

04/16/08

BEWARE

by rhodes5577

I brought my car to them after they assured me they work on foreign cars too. The next day I returned to pick up my vehicle

  • Pros: $9 daily rental car good/ fast service notification
  • Cons: Everything that matters

The Details on Auto Answers

Category:

Automotive Repair

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