Hal Martin's Watch & Jewelry

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dj4526

Joined 5 years ago

Fantastic Customer Service!. It was our 10th Anniversary and I knew I wanted to get my husband a Rolex. I searched around and found Hal Martin's on the web. I wasn't sure what to expect, but was so pleasantly surprised! I was greeted by Tarang, who immediately showed me several options. After looking at many watches, I decided what I liked and Tarang changed out the face and band to exactly what I wanted. There was never a pressure to buy and in fact, he gave me a discount when I paid cash. Tarang also realized I was going out of state on vacation and had the watch shipped to the hotel to avoid paying the tax, messing with airport security, etc.

Working with the staff at Hal Martin's was wonderful. Not only did they provide me with exactly what I wanted, but I got a great deal, too.

I will recommend Hal Martin's to everyone looking to buy a Rolex.

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mlm_tx

Joined 6 years ago

Helpful, friendly and personal service!. When I finished grad school, I wanted a special watch to mark the occasion. My wife worked with Hal's to order a unique piece beyond what I had even hoped for, at a great price! Since then, I've enjoyed stopping in to see their great collection of pre-owned watches, and scoping out my own future purchases. Everyone there is always exceptionally friendly and welcoming.

This year for my wife's birthday, I wanted to get her a nice watch, so of course I knew that I would ultimately buy from Hal Martin's, even though I was unsure which watch I wanted. Tarang took the time to review several options with me over the course of a few visits, even during the busy holiday season - giving his expert insight and never pressuring me. When I made my decision, he ordered it for me at a great price and had it in my hands two days later - gift wrapped in a goody bag! I couldn't ask for better service!

Great prices! Friendly, personal experience every time. I now have a watch guy!

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74lew

Joined 6 years ago

Excellent Watch/Jewerly store. Well it was 25th wedding anniversary time and I did not think foil would work for the silver gift, so I went to visit Tarang at Hal Martins. Several good friends have had excellent luck with them so I was willing to give it a try. I went in asking for Tarang and explained what I was looking for. He showed me a few choices and I decided on the Lady Rolex Stainless/Gold Date/Just . Then Tarang gave me several choices of faces to choose from of which I called him back with my daughters choice. He held the watch until I came back into town, opened 30 minutes early and had his jewelrer change the face to my choice. Since this was a gift Tarang said if my wife was not satisfied in any way she could exchange it for another style , brand or have the face changed. Very accomodating and knowledgeable. Not a stuffy pressure sale. More of a friend to friend atmosphere. Will definately return for more purchases. Thanks Tarang it went well. LEW

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jpiden

Joined 6 years ago

THE place to go for pre-owned watches - i.e. Rolex!. I want everyone to know I very highly recommend Hal Martin's for anyone in the market for fine pre-owned watches.

My wife has very very specific taste when it comes to jewelry. We have been looking for a great quality, pre-owned Rolex watch with very specific specifications. I went to Hal Martin's with little hope of finding her dream watch.

They gave me a wonderful deal on a beautiful watch, switched out the face and band to match exactly what she wanted in less than 20 minutes!

Because it was a cash deal, they gave us a great discount. I would highly recommend them to anyone...very knowledgeable.

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jool1

Joined 6 years ago

Nothing but the best!. Incredible customer service! Thanks Tarang!

Incredible prices! Thanks Tarang!

These guys are the greatest thing to happen in watches and jewelry ever!

I feel sorry for all those who waste their time and money elsewhere!

I love these guys!!!

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jgrandle

Joined 6 years ago

Good gosh almighty, what a ride. Rarely am I satisfied with a transaction. Hal Martin's went above and beyond the call of duty. I wanted a hard to find watch for my wife and they found it when no other company could. They kept in touch even when I was on vacation. Their demenor, professionalism and even the dogs were the best! It is so nice to finally go into a place where the people are friendly, know their products and even give you names of compeitiors to check them out and still offer you a coke when you come back in. No pressure. No games. Just the facts and a reasonable price (with some free goddies in the bag when you leave) . Without reservation I would recommend Hal Martin's.

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pkeating

Joined 6 years ago

Customer Service is Tops. First time writing a review for anything...that's how great I think the group at Hal Martin's is! Barbara and Tarang could not have been more helpful and responsive. While I was traveling out of the country Barbara ordered a watch band for me after we traded e:mails. When I went in to pick it up, the finish on it didn't match my watch (Zeno). Zeno didn't make the band in the finish I wanted...so Barbara and Tarang had the band refinished to match my watch! It is pure "bling". I get a lot of compliments on this custom combination. I would also like to mention that I saw this type of service given to each of the customers in the store during my visit. If you are looking for service...look no further...go to Hal Martin's!

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antpez

Joined 6 years ago

Nothing but the best!. Where to start? I went to a the Galleria to find the perfect anniversary present for my wife and was astounded at the prices for jewelry. Dissapointed and tired I saw Hal Martin's on the way home and decided to stop in hoping I might be in luck. Upon entering I was greeted with the friendliest hellos and smiles of real people not salespeople. Barbara asked if she could help me find something and showed me some beautiful pieces. Having something particuler in mind for my wife I could not decide on the pieces on display and explained to her what exactly it was that I was looking for. She assured me that I would get what I wanted and introduced me to Tarang. After a few minutes of explaining and sketching, Tarang knew exactly what I was looking for and proceeded to show me some catalog designs. jump ahead a few days when I received a call from Tarang saying my piece was ready. To my astonishment it was better than the original one I had seen at the Galleria at a fraction of the price. Hal Martin's has made a customer for life. With the superior service from Barbara and Tarang mixed with the superior quality of my jewelry I can confidently say there is no better place in town for the services they provide. I have since been back to purchase a Rolex watch and have sent many references their way. Keep it up!

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travislsmith

Joined 6 years ago

Great People, Great Service, Great Diamonds. I recently went to Hal Martins to look for a pair of diamond stud earrings for my fiance's birthday. Tarang first greeted me as I walked in and was very accommodating when I explained what I was looking for. Although they did not have the size and type of earrings on site, Tarang quickly ordered them and they were on-site later that afternoon.

When I went back to pick up the jewelry, both Tarang and Barbara were there to greet me with a smile and make sure I had the right jewelry for the occasion. I couldn't be more happy with the diamond, the setting, and the service I received.

A big thank you to the Hal Martin team and I highly recommend their store to anyone in the market for jewelry or just a friendly attitude.

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pirateelder

Joined 6 years ago

Hal Martin, best jewelry store anywhere. Shopping at Hal Martin was a pleasure!!! All his associates are so helpful and did not pressure me to buy anything. I made several trips before buying and I was treated with great respect. I doubt his prices can be beaten, and the quality of the merchandise is impeccable. Mr. Hal Martin is very accessible, Barbara and Tarang were extremely helpful. The employees are not paid commission, and everyone works as a team.