10/06/09

Will not return

by beautyshopper

I've been getting Brazilians from Zhila for 6 months to a year. I was interested in sugaring since it's better for your skin and was pleased to find out about Sweet Sensation.

Things to Note

1) The location is small so you can hear conversations between Zhila and other customers.

2) She may ask you to open the door for customers as the door stays locked.

3) She schedules about three people per 15-30 minute time slot.

All of this is fine and not a big deal.

The negatives however are impossible to ignore. Many times I have to call more than once to make an appointment as no one returns my call. One time I didn't hear from anyone for a week. Finally someone called and said Zhila had been out for two weeks and to call tomorrow. Why couldn't she call me? Isn't she the one earning my business?

Also, there have been times when the wax was too hot for me. Last time in particular I mentioned this to her. Instead of taking this into account, she proceeded on and told me I was too sensitive. I have burns as a result. To top it off, not all the hair is gone.

I want to like Zhila and Sweet Sensation, but, after last time, I will not return. Sugaring is a great method of hair removal, but the lack of customer service will make me take my business elsewhere.

• Pros: location, sugaring hair removal
• Cons: customer service

05/01/09

best brazilian I've ever had

by cvm

I just moved to Houston and was really anxious about having to find a new place to get a Brazilian. I have extremely sensitive skin and thick hair, so waxing has always been particularly excruciating for me. I expected I would not find anyone here I trusted as much as my esthetician back home. Boy was I wrong!

My old Brazilians were 45 min torture sessions and I would get lots of ingrown hairs.

My first time with Zhila took about 10 minutes, no bleeding, and I've had far less ingrowns than ever before.

i won't lie and say it was painless because it was painful, however, it happened so fast and was done before I knew it, so there was much less pain than what I've experienced in the past.

this woman is a Pro and I will never see anyone else as long as she is working. Zhila, THANK YOU, you are amazing, and a sweetheart. I'm almost looking forward to our next appointment!

03/25/09

Zhila is a hoot!

by Virgoprincess

Zhila (owner) knows her stuff! She gives fast service and you end up looking beautiful. I had never had my eyebrows or facial hair "threaded" before. She really does a great job of shaping the brows. She also gives the best Brazilian I have ever had. Far, far superior to wax. I would fully recommend her. I have been going to close to 3 years now.

• Pros: Fast and beautiful results
• Cons: None