10/13/09

Very impressed for multiple reasons

by mlorys

I have been to a couple of other places over the last year or so for consulting and laser treatments for my face. Based on their recommendations, I’ve done laser skin resurfacing, IPL, laser hair removal and have tried multiple skin care products to remove dark spots, even out my skin tone, remove acne scarring and prevent future breakouts. After the first few laser treatments, my skin looked great but the breakouts continued and the dark spots came back. I was getting a bit frustrated and not sure what I should do next. I just happened to drive by this place, wrote the name down and called the following day. They said the consultation was free so I figured I didn’t have anything to lose but I wasn’t very hopeful. I am so glad I made the appointment!! Chris is the person I worked with and he spent over an hour with me during my consultation visit. We talked about my past treatments, results, concerns, expectations, etc.. He had recommended a skin care product treatment instead of lasers because he was pretty certain I was going to get the results I wanted from this. I’m one of those instant gratification type people so I told him I would use the products for maintenance after the laser treatments. I did one laser treatment for the brown spots but during my follow up visit 2 weeks later, Chris truly believed I would get the results I wanted from the products instead of additional laser treatments and encouraged me to try them for a few weeks and see what I thought. I’m so glad I listened! I am very happy with the results I have seen so far and it’s nice to know that I can keep my face looking this good with the maintenance plan using the same products.

To summarize, I am extremely pleased with the Skin Renaissance Laser Center because of the following:

Very friendly and helpful staff (Anna and Chris)

They genuinely seemed to care about my long term results

They didn’t push to sell me on multiple laser treatments even though they knew I would buy them and that they were more expensive than the products; they recommended a longer term, less costly solution

They scheduled follow up visits after the laser treatment as well as after the product use (neither of the other places did this; they just scheduled my next laser appointment

Laser treatments are less expensive than both previous places I’ve been to

Family members and co-workers have noticed quite a difference in my face lately and I have referred them all to the Skin Renaissance Laser Center as they have been to other places for treatment but have not been completely happy with the service, price and results.

03/25/09

TERRIBLE SERVICE, RUDE, UNPROFESSIONAL STAFF

by phedre77

I made an appointment for a skin consultation and was seen by Dee Dee. She immediately greeted me with a surly attitude and behavior that showed she just did not want to be there. In the exam room she was belligerent in her questioning, condescending, and outright rude. I decided to end the appointment there and reschedule with the Doctor or the manager, and as I was trying to do that she began complaining about me to the receptionist. She then tried to start a fight with me by directing her complaints toward me. It was a really odd, unprofessional and unnecessary exerience which was aggravated by her bitterness toward her job. I would go elsewhere if I were you.

• Pros: none
• Cons: RUDE STAFF, TERRIBLE SERVICE

06/12/08

best skin doctor

by Christopia

I feel this doctor does the most to make his patients experience the utmost procedure for the money I know this sounds like a cliche, but where do you find this care anymore? I don't know. Everyone worries about the dollar sign, but this doctor still seems to care in his art of making a patient feel better, and thus look better. I am sold on this doctor. My face looks at least 10 years younger than when I started and I was not desperate. He knows what he is doing and will not over sell you. This seems the farthest from his mind as he explains in detail how he will give you the most value for the buck in making you look better . If you are looking for restoration, he is the most compassionate doctor I have found in Houston to restore your face and psychologically make you well as as well.

• Pros: He is his own boss
• Cons: perfectionist may take more time than anticipated, but who cares