09/15/07

Service with a smile

by coog78

The waitstaff here deserves high marks; they really attend to you and make your dining experience comfortable and enjoyable. Everything on the menu from the salads to the gnocci to the entrees are tasty. Wine menu is pretty good also. Location in a mall is suprising, but the restaurant is a great surprise! It's no wonder this place has so many global locations in international cities, the food is awesome!

03/09/07

Upscale & Very Personal Service

by thegoddess37

My initial impression of the restaurant- it's just a restaurant in the mall. When I walked through the doors, I saw how upscale the place is, including the diners. The service was magnificent. The waitstaff did not miss a beat (I had more than two waiters serving my party of 2); they came at the right moment, refilled when necessary, etc. I even received a personal, handwritten thank you note from the head waiter for my table a week after my visit. I found the food pricey for Italian, but I would have guessed it would be from the moment I walked through the doors. My friend ordered mussels and pasta (something she said she could make at home), and I simply had tuna tartar (which was a bit too tart for my taste). They have an upstairs, which is apparently reserved for private parties. I would go again to try something else because maybe we didn't order the right things.

• Pros: Service, clean restrooms, the crowd
• Cons: Price

12/18/06

Italian done RIGHT!

by sjschmidt

Rob and I are always trying new places for dinner, so when we heard about Bice, we decided to try it on Saturday night. Usually we have average service and food - not much to rave about, but Bice put an end to that! Being in the Galleria, we were immediately skeptical, but were blown away! The restaurant is beautiful with a great lounge upstairs to enjoy an after dinner drink and listen to the band play. Prior to that we had the most AMAZING service from Audey, who paid attention to every detail and made us feel as we were the only table in the crowded room. The food was just as amazing! I love gnocci and have tried it in every place in town, and it is the absolute best in the gorgonzola cream sauce! Everything else was perfect from the appetizers to the perfect cosmopolitan and bottle of wine that we shared! Bice has officially become our new place!

• Pros: Extensive Wine list, Romantic, Upstairs Lounge with Entertainment, Knowledgeable Staff
• Cons: None!