10/12/09

Awful

by Felicity123

When the flowers never arrived the day they promised, I called to ask what was the issue, and they complained that the address was too far and would have to wait until the next day. When I insisted, they arrived at 9:45pm with flowers that looked like they were picked up at the gas station. They lasted a day and had to be thrown out. What a waste of money.

• Pros: None
• Cons: Gas station flowers

08/31/08

D'Elegance Florist

by janetandrews49

Not a good choice for floral needs. When my sister did recieve the flowers I sent...they looked as though they had been purchased from Walmart. Not real happy about that especially for $65.00 + and they were very rude when I called to complain. Do not know how in the world they came up with their name. The arrangement was as far from elegant as you could get.

• Pros: none
• Cons: many

08/28/08

Call someone else, anyone else

by Dan77027

They totally blew it! I wanted to surprise my wife with flowers for our aniversary. They were supposed to deliver after 1:00 well they lived up to their promise. They delivered them at 4:00. My wife had already left for the day. I called them to complain and they blaimed it on my wife for leaving early!

Talk about customer service!

• Pros: None
• Cons: Very unreliable